Marketing Operations & Event Manager

PaceMate™ Marketing Operations & Event Manager(full-time, remote)

Primary Location: All U.S. Locations (remote)

Why work at PaceMate™?

Recognized as a Top 100 Healthcare Technology Company by Healthcare Technology Report, PaceMate™ is one of the nation’s fastest-growing companies in cardiac rhythm management software and remote monitoring. Combining the most technologically advanced cloud-native software, research-grade data, and seamless integrations, PaceMateLIVE™, the company’s flagship remote monitoring software platform, is enabling many of the nation’s most renowned electrophysiologists, device clinics, and healthcare systems to effectively manage their device patient populations. With PaceMate™, healthcare organizations can experience comprehensive interoperability and secure data exchange—significantly improving patient outcomes, reimbursements, and productivity.

JOIN OUR TEAM

Joining the PaceMate™Team means becoming a vital part of a groupthat is dedicated to using technology to benefit patients, caregivers, and hospital administrators while driving healthy turnkey solutions that identify lost revenues and inefficiencies.

We are currently seeking a Marketing Operations & Event Manager who will support a wide variety of marketing initiatives at PaceMate™. This role is key to the continued growth and increasing sophistication of the PaceMate™ marketing organization through ideation, management, and execution of customer-facing activities.

The Marketing Operations and Events Manager will work with marketing team members and partner agencies to support a wide variety of projects, including management of the full conference and event portfolio, sponsorship and engagement opportunities, project management enablement including campaigns, social media, marketing store and other operational activities. Additionally, this team member will work cross-functionally, engaging with product, human resources, executive team leadership, operations, clinical and communication functions. Key activities include management and coordination of marketing activity calendars, deadlines, and content, support of product marketing efforts, sales support, and content development. The candidate must be highly organized and self-motivated, operating independently to make sure that deadlines are met, and relationships are maintained.

PaceMate™ offers those employees working full-time a robust compensation and benefit packageto include Health and Prescription coverage, Dental, Vision, Long-Term Disability, Short-Term Disability, AD&D, Flexible Spending Account, Healthcare Savings Account, 401k Retirement Savings, Discount Program, Employee Assistance Program, Financial Wellness Program, Paid Time Off, Legal Insurance, Hospital Indemnity, Critical Illness, and Accident Coverage.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Manage PaceMate’s domestic (and future international) conference presence, including ownership of the types of events attended and scope of PaceMate™ presence. Management of the conference budget, planning and execution of each
• Day-to-day conference and sponsorship planning responsibilities as necessary, including scoping, planning, budget setting and management, contract-drafting, reservations and vendor management, timeline and project management, reporting and documentation.
• Management of outside vendors and direction of resources including booth build, marketing and event agencies, customer support materials, conference messaging, show operations and assimilation of required materials.
• Own bespoke events from planning through execution, including support of meetings, events, webinars, or specialized customer or KOL meetings Manage marketing calendars including, conference, content, social media, PR and campaigns
• Manage social media, public relations and analyst relations programs, including media outreach, analyst briefings, enabling and streamlining engagement with third-party groups
• Management of the marketing store, including order rectification and new products
• Management of resource folders, making sure that content is up to date
• Engagement with agency and freelance relationships for content, copy, and graphics where necessary, in particular related to social media and conference management.
• Enable content generation by the marketing team members for the building of new PaceMate™ materials through third party vendors, freelancers, copywriters, and internal brand messaging ability to make simple WordPress changes as necessary to support new content builds
• Support campaigns that drive expansion of and within our customer base.
• Support the analysis of content and messaging performance on PaceMate’s website, SEM/SEO properties, and other programs to make meaningful iterative improvements
• Stay up to date on competitive intelligence and market trends, and provide guidance to the product and sales teams on how to differentiate PaceMate™ in the marketplace
  
  

QUALIFICATIONS:

An individual must be able to perform each Essential Function of the job satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions. Nothing within this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

EDUCATION, TRAINING, AND EXPERIENCE:

• Minimum 6 years of professional marketing/education/product experience
• Bachelor’s degree required
• Demonstrated record of being a highly organized, self-motivated, team member
• Experience in SaaS marketing or cardiology medical device strongly preferred
• Fluency in project/team management tools (ex. Smartsheet, Monday, Asana, Microsoft Project)
• Cross functional team leadership experience required
• Ability to collaborate and work with others in a dynamic environment
• Outstanding interpersonal skills including developing relationships in all levels of the organization and indirectly influencing business objectives
• Outstanding organizational capabilities, and setting and managing expectations with key stakeholders
• Ability to work in a fast-paced environment as individual contributor or as part of a team, while managing multiple priorities and adapting to changing requirements
• CRM and MA tool experience is preferred (ex. Salesforce, Salesforce Marketing Cloud, Marketo, HubSpot)
• Proficiency in all Microsoft Office applications
  
  

Required Equipment

• Must have access to stable, reliable internet access
  
  

Physical Requirements

While performing the duties of this job, the employee is consistently required to remain in a

stationary position, constantly operate a computer or other office equipment, and frequently.

communicate with customers and employees. Must be able to exchange accurate information,

with the ability to effectively utilize voice over internet protocol; and repetitive motions using.

fingers and forearms in data entry.

REPORTING RELATIONSHIPS

Supervised by: Chief Commercial Officer

Supervises: None

Company Description

PaceMate® is a pioneering force in cardiac remote monitoring and data management. We’re driven by a mission to modernize digital healthcare and envision a future of connected, personalized cardiac care. Since 2015, PaceMate has been simplifying and streamlining device clinic operations with one easy-to-use platform—PaceMateLIVE®. As the industry’s only comprehensive cardiac remote monitoring solution, PaceMateLIVE® uniquely pairs device and EHR data and prioritizes patient care intelligently. Visit PaceMate.com to see how together—We never miss a beat.®

About PaceMate

Recognized as a Top 100 Healthcare Technology Company by Healthcare Technology Report, PaceMate offers the most comprehensive remote cardiac monitoring solution in the industry. PaceMateLIVE is the only clinical dashboard with user-friendly integrations for all implantable cardiac devices, ambulatory monitors, consumer ECGs, and heart failure products. PaceMate’s Auto-Triage™ prioritizes patients based on clinician-customized standards—not device alerts—resulting in a substantial reduction in alert burden. With the most live connections through EHR-partnered integrations across Epic, Cerner, and athenahealth, PaceMate offers a true, vetted, and validated industry-leading solution for interoperability: ensuring bi-directional data transfer for more accurate reporting, streamlined workflows, and one-click billing. PaceMate’s software-only, concierge on-demand, and full-service offerings deliver a flexible, customized solution for cardiac practices. Visit PaceMate.com to learn how one platform is transforming the future of digital health.

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