Below mentioned is the job description for your reference :
Job Title : Accounts Receivable Settlement Specialist
Duration : 6 months
Location : Atlanta GA USA 30328
Shift Time : 8 : 30am-4 : 30pm M-F
Description :
Cash Application Specialist
Need to be in the office until fully trained (depending on the person 5 to 15 days). Currently hybrid- WFH Friday. In office M-Th
TOP MUST HAVES :
1) Cash App Experience - ability to process 70 to 100 payments Daily
2) Excel VLOOKUP Experience
3) Ability to interpret customer remittance and back up, heavy research and reconciliation. Multi-Task, high pressure environment.
The opportunity :
- The Recycle Billing and Accounts Receivable team within the North American Billing Hub of WestRock is seeking a candidate for the AR Settlement Specialist Role.
- The individual will report to the
- Receivable Manager and will work closely with external customers, business unit plants and sales personnel, and the corporate credit and cash application teams.
- This role is 100% processing incoming cash cases from mom-and-pop accounts to large high volume companies. Research and apply previous cases that were not 100% applied.
- You would be ensuring that payments are applied to the appropriate accounts / invoices. Identifies and resolves payment discrepancies and answer inquires pertaining to remittance.
- Requirement is that you process at least 70 cases a day.
- Intermediate or above Excel (pivots and VLOOKUP's and Pivot tables and currently uses on a daily basis.
- Skillset to fix recurring issues regarding Cash, this could be internally or externally with the customer.
- Out of the box thinking required. Process Improvement Minded.
- Other 20% will be spent in Portfolio Management and Unmatched UAC.
How will you impact WestRock?
70 Cases process daily, provide application details timely and accurately.Ability to hit metrics and deadlines for CashAbility to multi-task, handle multiple projects / functions in a high-pressure work environment.Ability to interpret customer remittance and back upAddress payment issues like double payments, lack of remittance etc.Ensure UAC Unmatched is addressed and resolved timelyFull understanding of JDE Autopatch Process, the fields it entails and how to fix when not working for a customerHas initiative to act, anticipate potential problems and address them early on and fix themIntermediate or above Excel (pivots and VLOOKUP's - Used on a daily basisKeep the UAC Working File up to dateMaintain process and procedure documents, so they are always up to dateProcess 1700 Incoming Payments MonthlyProcess previous UAC Cases per the UAC Working File - Heavy Research and reconciliationPull Data from customer portals and match to Open Invoices Aging - Using VLOOKUP's ( for all large accounts),Some customers pay several times a week.Reduce the number of prior year cash casesRequest remittance support from customer ( correct so that it is not a recurring issue)Research and provide details of all discrepancies (over and short pays)Research and resolve Other UAC Reason Codes for your portfolio - Follow Up on all UAC Reason Codes, per schedule on UAC Reason Codes tab of UAC Working FileResolve customer that did not go through JDE AutomaticRun Unapplied Cash Weekly - Monday - Weds FridaySkillset and drive to fix the recurring Cash Issues so that all UAC goes through the Auto Match Process or CashApp is able to post without our assistanceStrong attention to detailWork UAC Cases Daily as they come in. All cases that come in during the month must be processed in that month.Work with SSAR Team to resolve old cases with unapplied cashWhat you need to succeed :
Ability to hit metrics and deadlines for CashAbility to follow and understand established proceduresAbility to interpret customer checks and remittanceAbility to multi-task, handle multiple projects / functions in a high-pressure work environment.Ability to set priorities and schedule activities effectively to ensure timely completionAbility to set priorities and schedule activities effectively to ensure timely completionAbility to think outside the box, not routine processingAbility to work independently in a professional manner with team commitmentAbility to work independently in a professional manner with team commitmentAble to respond quickly to changing demands, processes, and update informationAbsolutely must know how to do VLOOKUP'sAt least 3 years' experience with collections / revenue / accounting / AR or related function - Cash ApplicationClear and concise written and verbal communicationCollege Degree (accounting, business, or finance) strongly preferredCommunicate Daily with appropriate customers (internal and externalCommunicate daily with Billing Analysts personnel on resolution of errors or exceptions.Communicate daily with plant personnel on resolution of errors or exceptions.Communicate daily with Sales / Brokers personnel on resolution of errors or exceptionsComplete Reports TimelyDrive and motivation to hit metrics and deadlinesExcellent planning and organization skills.Excellent planning and organization skills.Has initiative to act, anticipate potential problems and address them earlyHigh comfort level with systems navigationHigh ethical and performance standards for self and team
Intermediate or above Excel (pivots and VLOOKUP's)Motivation to improve processes and proceduresOrder Entry Systems / JD Edwards a plusOrganization in maintaining the status of large customer portfolioProficiency in use of Microsoft ToolsStrong attention to detail to detect errors and billing errorStrong interpersonal skills; excellent written and verbal communications capabilitiesUnderstands brokerageUnderstands the full cash application processUnderstands the invoicing process and the financial impacts
