What are the responsibilities and job description for the Customer Care Representative 1 - CCR1 position at Pacer Group?
Job Description
Job Description
Below mentioned is the job description for your reference :
Position Title : Customer Care Representative 1 - CCR1
Location : Monroeville, AL 36460
Duration : 1 Years
Schedule : Standard.
Job Description :
- Business Office Manages large volume cash.
- Assist with taking calls for the Call Center.
- Offer products and services.
- Identify and assess customers' needs to achieve satisfaction.
- Builds sustainable relationships and trust with customers through open and interactive communication.
- Provides accurate, valid, and complete customer information.
- Manages customer complaints. Provides appropriate solutions and alternatives.
- Follows communication procedures, guidelines and policies.
- Cash handling experience preferred Customer focused and excellent interpersonal
Skills
