What are the responsibilities and job description for the DHHS Business Analyst- Expert position at Pacer Group?
Business Analyst
Business Analyst Expert Level
The North Carolina (NC) Department of Health and Human Services (DHHS) in collaboration with our partners protects the health and safety of all North Carolinians and provides essential human services. North Carolina s DHHS is one of the largest most complex agencies in the state and has approximately 18000 employees. It is responsible for providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.
Within DHHS the Division of Health Benefits (DHB) arranges and reimburses for health care services for the most vulnerable North Carolina residents. With a budget of nearly XX14 billion DHB serves 1.8 million lowincome parents children seniors and people with disabilities through the N.C. Medicaid program.
Job Description / Duties :
Support Provider Operations activities to ensure the accurate timely and costeffective implementation of
new and existing processes and functionality in both the NCTracks system and the new Provider Data
Management / Credentials Verification Organization (PDM / CVO) modules to includes requirements
Customer service requests service tickets file maintenance requests defects training and testing.
Play an active role partnering with business leaders teams and stakeholders to understand and gain in
depth understanding of critical business requirements.
Analyze data models to deliver logical conclusions
Develop innovative solutions for operational and strategic changes
Liaison between the Business and the technical resources.
Assist with other projects and activities as needed.
Required / Desired Skills
Skill
Required / Desired
Amount
of Experience
Proficiency in inventing processes or systems; and conducting tests survey s and workshops to ensure positive outcomes.
Desired
Years
Excellent analytical critical thinking verbal / written communications and problemsolving skills.
Required
Years
Broad understanding of an array of IT technologies / software and their uses.
Required
Years
Ability to extrapolate conclusions from large data reports.
Required
Years
Experience with large technology implementations OR Experience with Medicaid or Health Plan.
Highly desired
Years
Ability to extrapolate conclusions from large data reports.
Required
Years
Ability to work independently and assess project and assignment requirements.
Required
Years
Proven ability in establishing and maintaining effective working relationships with internal and external stakeholders.
Required
Years
Questions
Question
Question1
This is a hybrid role. 4 days per month expected onsite. Do you accept this requirement
Question2
Candidate must be able to attend webcam interview. Do you accept this requirement
Question3
Please list candidate s email address.
Question4
Candidates submitted above the rate of XX75.99 will not be considered. Do you accept this requirement
Question5
Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement
Question6
Please confirm you have thoroughly validated and attest to the accuracy of the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS009440. Do you confirm
