DHHS IT QA Test Lead

NC Department of Health and Human Services (DHHS) Information Technology Division (ITD) seeks a Quality Assurance (QA) Test Lead for the Medicaid Enterprise System (MES) Program. This role is 100% remote.

Please review the Skills matrix and place the information in a table at the top of the resume when submitting.

The QA Test Lead will be responsible for overseeing and managing the endtoend testing of one or more modules in a mult milliondollar Medicaid Enterprise System (MES) / Medicaid Modular Information System (MIMS) project for the State of North Carolina.

Required Skills / Qualifications :

Strong background in software test management with at least 10 years of experience as a Test Lead / Test Manager

Proficient in all phases of testing and types of testing Functional nonfunctional; smoke sanity integration usability User Acceptance endtoend regression and performance.

Experienced with managing testing teams of more than 2025 testers in both SIT & UAT

Should have 5 years of experience coordinating several testing teams across various divisions and units of an organization that could be distributed geographically

Should have 5 years of experience coordinating with vendors and managing vendor testing teams

Experience in driving test automation on large programs how and when to automate conducting feasibility study and ability to make recommendations

Strong experience with Waterfall agile and hybrid project methodologies

Experience with Cloud testing

Proficient in Test Management Tools such as Microfocus ALM

Expert level knowledge of Microsoft Excel and PowerPoint

Should have working knowledge of JIRA SharePoint and ServiceNow

Effective leadership communication presentation and facilitation skills

Strong understanding of quality metrics and excellent reporting skills

Preferred Skills / Qualification :

Hands on experience in test automation / test automation tools

Strong knowledge of security penetration load and performance testing

Experience in Medicaid or Medicaid Management Information System (MMIS) projects; Knowledge of CMS seven standards and conditions and MITA frameworks; CMS certification requirements; Pharmacy Benefits Management (PBM) Provider (PDM / CVO) experience.

Responsibilities : The Test Lead will

Lead the entire test management process

Report to and work closely with the QA Manager in creating and maintaining test plans test strategies and testing roadmaps tracking and reporting on testing progress quality metrics and milestones

Manage direct and coordinate SIT and UAT teams

Mentor and guide testing teams on the creation and execution of test cases; Prioritize and assigns test responsibilities to the testing team

Coordinate and drive test planning sessions; Drive defect management process

Coordinate with vendor(s) to ensure testing is on track and meets the quality metrics

Review test scenarios test cases and test data for completeness in requirements coverage (RTM)

Train and guide Business users through UAT; Prepares testing manuals as needed

Manage and mitigate test / QArelated risks and issues to the program escalate risks as needed

Gather interpret and present test execution metrics for socialization with steering committees.

Work with test automation teams to meet the automation goals per the test plan

Review client requirement and provides feedback

Reviews and reevaluates the test strategy to adjust for new information changing risks shifting priorities and schedules

Oversee quality review of various applications

Oversee projects to make sure work is scheduled based on priorities risks and team strengths and assignment of resources across projects

Assist in test environment setup / teardown test automation and exploratory testing

Provide suitable solutions for issues / errors based on the understanding of the system and client business processes

Works with clients in evaluating and implementing new technologies and offer strategies for new opportunities

Assists in formulating QA standards and best practices organizational policies and processes and strategic plans

Assists management in setting the direction for quality assurance within the organization

Assists in recruiting new staff conducting interviews and evaluate potential candidates

Required / Desired Skills

Skill

Required / Desired

Amount

of Experience

Experience leading Quality and Testing Teams

Required

Years

Knowledge of Enterprise IT Systems and related State or Federal IT procurement compliance and contracting policies

Required

Years

Experience in Pharmacy Benefits Management (PBM) and / or Provider Data Management (PDM / CVO)

Highly desired

Years

Ability to provide project management support and manage the datetoday vendor and contract activities to ensure that the project meets it planned

Required

Years

Experience in work effort estimation

Highly desired

Years

Has an understanding of CMS Seven Standards and Conditions and the Medicaid program

Nice to have

Years

Demonstrated ability to manage multiple priorities and projects function in a fastpaced moving constantly changing deadline driven environment

Required

Years

Proficient use of Microsoft Project Word Excel PowerPoint Access and Adobe software

Required

Years

Skills in persuasion negotiation relationship management conflict resolution and effective oral and written communication at all levels

Required

Years

Ability to lead a team through effective delegation training and motivation

Required

Years

Detail oriented with strong analytical skills

Required

Years

Questions

Question

Question1

Absences greater than two weeks MUST be approved by CAI management in advance and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement

Question2

100% remote

Question3

Please list candidates email address HERE that will be used when submitting ERTR.

Question4

Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.

Question5

Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement

Question6

Vendor must notify the agency if any portion of the requirements listed in this task order is to be outsourced to other countries. Do you accept this requirement

Question7

Candidates submitted above the rate of XX83.01 may not be considered. Do you accept this requirement

Question8

Please confirm you have thoroughly validated and attest to the accuracy of the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS009440. Do you confirm