What are the responsibilities and job description for the Field Operations Support Assistant position at Pacer Group?
Job Title : Field Operations Support Assistant
Department / Location : Hialeah, FL 33018
Employment Type : Temp-to-Hire
Schedule : 8 : 30 to 5 : 00 pm with every other weekend Sat-9am to 4pm and Sun-10 am to 3pm.
Job Description :
- Coordinates the designs, ordering of memorials and any related products to memorials.
- Prepares marker, monuments placement paperwork from outside vendors
- Maintains organized and current all Marker orders
- ensures required documentation to support requested marker, monument are accurate with cemetery regulations
- Ensures the processing of installation orders to grounds and maintenance
- Prepares weekly / Monthly reports
- Acts as backup to receptionist and Records Department
- Greets family members
- Receives incoming calls and directs them to appropriate counselor, SM, GM or OF
- Conveys a sense of concern and empathy with family member at all times
- Maintains a friendly attitude offering assistance and guidance to all families entering the location
- Communicate family's needs promptly and accurately to the appropriate family counselor
- Receives payments to distribute accordingly to counselor also receives Cemetery & Funeral Home contracts to file
- Process cash receipt payments through HMIS system
Minimum Requirements
Experience
Knowledge, Skills and Abilities
