NCDOT - Business Analyst- Mid Level

NCDOT is seeking a person with a basic technical knowledge of IT systems and the ability to create programs and procedures that are aligned with the Facilities Access Control System (FACS) project. This will be a 12month engagement and onward.

• This is an onsite position.

This position will support duties consistent with creating documenting and coordinating business operational activities with respect to inventory management continuous process improvement coordinate training and education in the operations with the Genetec software and all system components for Physical Security.

Coordinate document management activities and recommend process improvements.

Audit the process and account for all equipment devices material and parts associated with the implementation for buildings and facilities.

Work directly with the Distribution Center staff and keep them apprised of pending orders.

Perform quarterly inventory assessments to ensure all devices equipment and material are properly accounted for. Submit assessment report to Security Management for review.

Manage the safety stock requirements and ensure the required stock levels never go outofstock.

Scheduled reports (weekly / monthly etc.) shall be generated and submitted to NCDOT Security Management indicating the following :

oMaterial received during report term (inbound)

oMaterial picked up for surplus report term (outbound)

oMaterial returned to manufacturer (RMA) report term (outbound)

oMaterial returned to inventory from manufacturer (RMA) report term (inbound)

oMaterial issued to security vendor for incidents or installation report terms (outbound)

oCurrent inventory levels by part number

oEnsure that there are no delays in issuing requested material / parts

Managing the coordination and verification of scheduled PMs.

Identify which devices are coming to the end of life and arrange for replacement.

Manage the badging supplies and be responsible for restocking.

Manage the quotes and invoices that are relative to inventory and ensure that the invoice matches with the corresponding quote

Responsible for the surplus process and shall adhere to NC State Surplus procedures.

Ensure all retired servers are discarded in accordance with the Information Security Office procedures.

Assisting the SOC team and vendor partner with troubleshooting installation and operating issues.

Perform monthly device testing of selected buildings and facilities documents and secure findings.

Assist in the creation of document(s) which details the information and design of new building construction new implementation and requests for additional device(s).

Manage all situations when devices are scheduled for removal because of building alterations replacement temporary removal factory recall or other reasons. This position shall brief ITEMS when these situations occur.

Must have the ability to submit incidents request and track all in accordance with standards established by ITEMS.

Required / Desired Skills

Skill

Required / Desired

Amount

of Experience

Equivalent experience or at least three years of holding a physical security background with knowledge of security systems

Required

Years

Ability to troubleshoot security devices including an understanding of the Security Genetec platform and associated software

Required

Years

Knowledge and understanding of testing video surveillance equipment IP cameras and card readers

Required

Years

Ability to create and maintain required documentation. This includes documenting the arrival of new devices and equipment and placing it in its pro

Required

Years

Working knowledge of office applications (i.e. MS Excel MS Word MS Outlook Visio and PowerPoint)

Required

Years

Working knowledge of the ServiceNow platform and associated software

Required

Years

Written and verbal communications are clear concise and able to achieve intended objectives

Required

Years

Problem solving skills with the ability to determine root / cause for late deliveries unaccounted for devices and equipment

Required

Years

Able to construct new policies and procedures as it relates to assigned duties and responsibilities

Required

Years

Associate s degree in business or information technology from an appropriately accredited institution with 6 years of experience.

Desired

Years

Questions

Question

Question1

Absences greater than two weeks MUST be approved by CAI management in advance and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement

Question2

All work must be completed onsite. Do you accept this requirement

Question3

Candidate must be able to attend an inperson interview. Do you accept this requirement

Question4

Please list candidate s email address.

Question5

Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.

Question6

Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement

Question7

Vendor must notify the agency if any portion of the requirements listed in this task order is to be outsourced to other countries. Do you accept this requirement

Question8

Candidates submitted above the rate of XX61.71 will not be considered. Do you accept this requirement

Question9

Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement

Question10

Please confirm you have thoroughly validated and attest to the accuracy of the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS009440. Do you confirm