What are the responsibilities and job description for the AIRLINE CUSTOMER SERVICE AGENT - TAGALOG / ENGLISH SPEAKERS position at Pacific Aviation?
Do you have the charisma to make travelers feel at home, the patience to solve even the trickiest of travel puzzles, and the language skills to connect with our Tagalog-speaking passengers? If so, Pacific Aviation is ready to welcome you aboard at Los Angeles International Airport (LAX)!
We're Pacific Aviation-the dedicated team behind seamless airport experiences. As the friendly face passengers rely on, you'll be the guide who makes their journey as smooth as possible. Whether it's assisting with check-ins or easing boarding processes, you'll play a key role in turning travel moments into positive memories.
Your Mission :
As an Airline Customer Service Agent, you'll be the friendly face that guides passengers through their travel journey. Here's how you'll make an impact :
- Warm Welcomes & Friendly Farewells : Greet passengers with a smile at the check-in counters, ensuring they feel valued from the start to the end of their journey.
- Boarding Pro : Assist with boarding announcements, documentation checks, and ensuring smooth boarding and deplaning processes.
- Travel Expert : Provide accurate information to passengers, answering their questions and helping them navigate the airport confidently.
- Team Collaborator : Work closely with your team and airline personnel to ensure a seamless passenger experience.
Why You'll Love This Role :
You won't just be guiding passengers-you'll be the reason they feel comfortable and supported throughout their travel experience. You'll get to interact with people from all walks of life, grow professionally, and be part of a dynamic, inclusive team environment at one of the world's busiest airports.
Requirements
What You Bring :
Benefits
Note : During orientation and any pre-employment gap while awaiting clearance from U.S. Customs and Border Protection (CBP), you'll be compensated at a reduced rate of $17.28 per hour. Once cleared, your pay will be adjusted to the standard hourly rate stated above.
Why Join Pacific Aviation?
This isn't just a job; it's the start of an exciting journey in the aviation industry. At Pacific Aviation, we celebrate diversity and individuality, believing that a strong, inclusive team is the key to our success. Here, you'll find :
Ready to Take Off in Your Career?
If you're excited to use your bilingual skills to make a difference in passengers' lives, we'd love to meet you!
Apply today and start your journey with us. Your next adventure begins right here at LAX!
Equal Opportunity Employer
Pacific Aviation is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. During the application and onboarding process, you may be asked to share your personal characteristics and data with us. This helps us understand our applicant pool in order to make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.
Salary : $17 - $20
