What are the responsibilities and job description for the Onboarding & Employee Engagement Ambassador - Bilingual - English and Spanish position at Pacific Aviation?
🕺 Get the Party Started!
Do you glow with good vibes and always bring the party with you? Do you have the knack for dazzling first impressions that will set the stage for every new hire's success? If you really care about creating jobs that people love, the universe is telling you to apply with us!
🗝️ KEY RESPONSIBILITIES:
Culture Captain:
Help design and own the onboarding process that makes new team members feel at home right away.
Creates and maintains onboarding materials, including handbooks, presentations, and training guides.
Lead engaging in-person and online orientations that get new hires excited about their journey.
Facilitate ongoing follow-ups at 30, 60, and 90 days to keep the momentum going and gather feedback.
Helps to design, create content, and distribute the Company newsletter and other communication activities – including social media contributions as requested/needed.
Cruise Director:
Weekly behind-the-scenes airport tours? You bet! Show off our spaces, share the company culture, and make every tour an event to remember.
Leads and/or directs the facilitation of new hire orientation sessions throughout the company, to create a welcoming and informative introduction to the company and corresponding information.
Run workshops on hospitality and coaching to spread the knowledge and the love!
Design, implement, and constantly update a comprehensive onboarding program that aligns with company culture and values.
Engagement Guru:
Conducts and analyzes surveys for the Talent Acquisition experience, the actual Onboarding experience, and the transition to new departments/accounts.
Creates and maintains systems to evaluate impact of onboarding, including surveys and assessments.
Craft monthly newsletters that highlight our rockstar employees, key milestones, and all the happenings across the company.
Creates, and implements planning and facilitation of employee events.
Champion recognition programs (free stuff!) and help celebrate team achievements!
Facilitates program of follow-through activities for feedback, reflection, and habit formation.
Sorting incoming mail and disseminating letters or packages as appropriate.
Answering phone calls from the general line, fielding questions, and forwarding them to the appropriate team member.
Executing banking transactions on behalf of the company.
Other duties as assigned.
If You Like What You See, What Are You Waiting For?
You will be joining an amazing team with great leaders and team members who work hard and have fun while at work. If this all sounds good, and you meet our job requirements, please let us know by applying. If your skills are compatible with our needs, we would love to chat with you.
Celebrating Differences:
At Pacific Aviation we don’t just accept differences, we celebrate them and believe that a diverse team is a strong team. We thrive on our varied backgrounds and perspectives for the benefit of our employees, our services, and our community. All candidates for hire, promotion, and performance are evaluated based on merit alone.
Pacific Aviation is an equal opportunity employer, we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we are committed to creating an inclusive environment for all employees.
You love people, presentations, and bringing positive energy wherever you go.
Experience in onboarding, training, or anything that makes you a pro at getting people pumped up and ready to go.
Communication wizard – you're approachable, engaging, and always ready to lend an ear (or a helping hand).
Ready to be on-site, hitting the ground running, and occasionally leading airport tours.
Working knowledge of Microsoft Office, Adobe, and general computer applications
Excellent phone etiquette and communication skills
Organized, reliable, honest, and trustworthy team player
Strong ability to prioritize and maintain confidentiality
Warm, caring, friendly, pleasant and upbeat demeanor
Punctual, quick learner with an ability to function independently
● *Must have own vehicle to use for work-related tasks, including running errands on behalf of the business, such as driving to the LAX badging office, FedEx/UPS Stores, Costco, etc.*
● Bilingual in English and Spanish communication skills are required.
· Competitive Hourly Rate - $26.00 - $28.00
· Performance-based bonuses tied to key metrics
· Comprehensive benefits package: Medical, Dental, and Vision insurance, along with 401(k) with match.
· Paid Time Off: Vacation, sick leave, and holidays.
· Collaborative leadership team
Salary : $26 - $28
