Project Specialist

Overview

Kohler | Pacific Bath, a company backed by Renuity, is looking for a Project Specialist to join our team in our Chicago, IL location!

Come and work with one of the GREATEST names in business today, KOHLER!

The award-winning Pacific Bath is the exclusive dealer in Oregon, Washington, Nevada, Arizona, Utah, and Illinois for KOHLER's LuxStone Walk-in Showers and Walk-in Baths.

Project Specialists provide administrative support to Install Managers to ensure efficient operation of all installations. They emphasize world-class customer service and possess excellent communication and problem-solving skills.

Job Summary: The Project Specialist’s duties and responsibilities include providing project administrative support to ensure the efficient operation of the Install Manager. In this position, the Project Specialist will coordinate with the Install Manager, using problem- solving and organizational skills to provide logistical support throughout the entire job life cycle. This role requires excellent communication and organizational skills, as you will assist the Install Manager in coordinating materials and labor (both employees and subcontractors) while keeping their projects on schedule. Familiar with a variety of the Company’s concepts, practices, and procedures. Ability to effectively communicate via phone and email ensuring that all the Project Specialist’s duties are completed accurately and delivered with high quality and in a timely manner. Rely on experience and judgment to plan and accomplish goals.

Why work at Pacific Bath:

· Competitive Pay: Wage starting at 20/hr with bonus opportunities

· Health, Dental, Vision, Disability & Voluntary Insurance

· 401K Paid vacation & paid holidays

· Hiring immediately

Benefits

Insurance: Medical insurance (PPO plans), vision insurance, dental insurance, voluntary life insurance, and disability insurance (STD, LTD), Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance. Healthcare Flex Spending Account , Dependent Care Flex Spending Account.

Retirement Plans: 401k.

Paid Holidays: New Year’s Day, President’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Eve, Christmas

What You'll Do:

· Provide exceptional customer service by answering the phone promptly and being ready to answer any queries, resolve any issues, or obtain any necessary information.

· Maintain exceptional working relationships with customers, installers, vendor partners, and other staff.

· Ensure all aspects of each project are running smoothly by creating job folders, communicating with customers, processing sale/contract orders, and uploading all contract documentation daily.

· Assist the Install manager with scheduling installation dates and service requests, ordering all job materials, and pulling building permits

What You'll Bring:

· 5 years in an office environment with scheduling and direct customer service experience.

· Strong verbal and written communication and customer service skills with an expertise in problem resolution.

· Exceptional multi-tasking skills with great attention to detail and an ability to prioritize tasks.

· Experience using Outlook and other Microsoft Office programs and the ability to learn other computer programs.

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. At this time, our company is unable to sponsor or take over sponsorship of any employment Visa.

If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to hr@pacificbath.com