What are the responsibilities and job description for the Medical Assistant position at Pacific Cardiovascular Associates?
Job Description
Job Description
Job Summary :
The Cardiology Medical Assistant provides direct quality care and treatment to patients requiring Cardiovascular-related services. Promotes patient’s physical comfort and provides emotional support to the patient and family.
Responsibilities :
- Responds to all calls in a professional manner.
- Takes accurate messages and ensures delivery to appropriate personnel.
- Documents telephone contacts per policies and procedures.
- Competently relays phone messages regarding symptomatic patients, ensuring legibility and accuracy.
- Refers telephone messages to appropriate personnel.
- Facilitates provider assessments by gathering information according to established policies and procedures.
- Previews medical records (M.R.) charts prior to appointments, ensuring all pertinent records are included.
- Monitors patient status during specialized procedures and gathers relevant data.
- Documents appropriate patient care information in the M.R. chart and maintains it.
- Administers medication, treatments, and tests as ordered, adhering to state statutes and policies.
- Acts as a patient advocate in coordinating and delivering quality care.
- Consistently strives to meet patient expectations for service, ensuring comfort and safety.
- Completes patient teaching using established protocols as required.
Team Communication and Coordination (10%)
Minimum Education Requirements
Preferred Education Requirements
Experience and Skills
Physical Requirements