What are the responsibilities and job description for the Administrative Assistant II position at Pacific Clinics?
Who We Are
Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.
Who We Serve
Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.
Who We Serve:
Pacific Clinics' Neurodevelopmental Services program serves neurodivergent (e.g., autism, intellectual/developmental disabilities, ADHD, trauma, etc.) children, transitional-age youth, adults, and families throughout San Bernardino and Riverside counties. We offer crisis stabilization services, educationally related mental health services, play therapy, neurofeedback, Safe and Sound Protocol, EMDR, and other developmentally appropriate services.
Compensation We Offer
- The initial compensation for this position ranges from $23.43 - $28.28 per year.
- Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
- The salary may also vary if you reside in a different location than the location posted.
- 7.5% Bilingual Differential for qualified positions*
- must meet company policy eligibility requirements.
Benefits We Offer
- Benefits eligibility starts on day ONE!
- We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!
- Employer Paid Long-Term Disability & Basic Life Insurance
- 401K Employer Match up to 3.5%
- Competitive Time Off Plans (may vary by employment status)
- Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.
Position Summary
Works within the vision, mission, and philosophy of the agency, and provides administrative support to staff across programs to ensure information is relayed effectively and administrative tasks are completed to support project completion, program maintenance, and interdepartmental communications as assigned. Utilizes and organizes the maintenance of office equipment, provides phone coverage, and is responsible for handling and directing communications with both internal and external customers in a professional, efficient, and organized fashion.
Essential Duties and Responsibilities
- Demonstrates mastery of Administrative Assistant I job description competencies.
- As a representative of the agency, provides consistent, effective customer service and maintains appropriate professional communication with members of outside agencies, vendors, youth, and/or families as well as internal customers across programs and departments.
- Manages and maintains daily calendar, meetings, performs specific work procedure assignments, acts as a liaison between finance and programs, provides reports and data internally and externally as required.
- Takes minutes and exercises judgment about what is included.
- Manages office supply needs, performs routine maintenance on office equipment (toner and paper for fax copier, removing paper jams from fax or copier).
- Initiates contact and implements defined safety procedures in event of an emergency.
- Initiates collaborative participation in the work of committees, task forces and with co-workers to support desired organizational outcomes; provides back up on administrative tasks as requested.
- Coordinates efforts in and between departments in response to program, facility, finance and or transportation needs when necessary.
- Ensures compliance with processes for payment, petty cash or mileage reimbursement, purchasing invoices, or credit card statements; meets corporate, regional and department standards regarding assigned tasks, processes and procedures.
- Maintains knowledge of programs, practice principles and department goals.
- Maintains accurate and timely data entry and other clerical practices.
- Adheres to standards regarding the handling of confidential information.
- Conducts audits and participates in IS billing documentation comparisons to ensure accurate payment.
- Develops and streamlines the work processes for purpose of effective and efficient work procedures.
- Provides information and supports feedback processes with managers.
- Performs other related responsibilities, as assigned to support specific department/business needs.
CORE ABILITIES
Ability to:
- Maintain positive work relationships in a respectful and collaborative manner.
- Maintain good communication to ensure others have necessary information.
- Maintain self-initiative, reliability, and resolve problems in a timely manner.
- Sensitivity to working with culturally diverse populations.
- Creativity, innovation, resource utilization, and team player.
- Equipment selection and repair.
- Research, plan, monitor and implement.
- Quality assurance and troubleshoot.
- Instruct.
- Advocate.
- Persuade, and negotiate.
Experience / Requirements
- High school diploma or GED required.
- Two (2) years of experience in the field or related area, including intermediate skills with Microsoft applications (especially Word, Excel, and PowerPoint).
Physical Requirements and Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Equal Opportunity Employer
We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.
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Salary : $23 - $28
