Benefits Analyst

Compensation We Offer  

• The initial compensation for this position ranges from $73,382.40 - $90,251.10 per year.

• Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. 

• The salary may also vary if you reside in a different location than the location posted.   

Benefits We Offer  

• Benefits eligibility starts on day ONE!   

• We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!    

• Employer Paid Long-Term Disability & Basic Life Insurance 

• 401K Employer Match up to 3.5% 

• Competitive Time Off Plans (may vary by employment status) 

• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. 

Who We Are 

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. 

Who We Serve 

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.  

JOB SUMMARY

The Benefits Analyst analyzes the agency’s benefits program and compensation policies. Administers the employee benefits program including health and welfare plans, retirement plans, Section 125 plans, paid time off, Consolidated Omnibus Budget Reconciliation Act (COBRA).

RESPONSIBILITIES AND DUTIES

• Analyzes benefits programs and policies for competitiveness and prevailing practices among other agencies making recommendations for change where necessary.
• Evaluates services, coverage, and options available through insurance companies to determine programs best meeting needs of agency.
• Ensures agency is in compliance with federal and state laws regulating employee benefit plans.
• Explains and interprets agency’s benefits program to employees and dependents such as: retirement plans, group insurance plans, section 125 plan, paid time off, and Consolidated Omnibus Budget Reconciliation Act (COBRA).
• Serves as the primary point-of-contact and administers employee benefits programs including, but not limited to, group health, dental, vision, long term disability, life, AD&D insurance, flexible spending and health savings accounts, retirement plans, paid time off, and Consolidated Omnibus Budget Reconciliation Act (COBRA). 
• Liaises with broker and carrier representatives as needed to resolve issues; makes recommendations and escalates complex and/or urgent matters to supervisor.
• Liaise with Payroll to ensure any benefits arrears are tracked and up to date.
• Ensures that monthly medical, dental, vision, Flexible Spending Accounts (FSA) and life/LTD insurance invoices are reviewed and reconciled; resolves any discrepancies to ensure numbers are balanced.
• Troubleshoots carrier file interface discrepancies.
• Coordinates employee benefit communication with outside sources and makes recommendations to management regarding benefit enhancements and plan design changes.
• Makes recommendations in the development of benefit policies and procedures.
• Coordinates annual benefits open enrollment activities, HRIS set-ups and plan configurations.
• Cross trains and provides team support and coverage in leave of absence, accommodation and workers’ compensation administration as needed.

JOB SPECIFIC COMPETENCIES

• Models Pacific Clinics’ approach, mission and core values in all communication and correspondence.
• Interacts and communicates effectively in a culturally competent and diverse consumer population and promotes positive interaction with managers, co-workers, internal programs, clinical/support staff, and external sources such as benefit vendors/account representatives.
• Excellent communication skills, both verbal and written; exceptional customer service and diplomacy skills in interacting with employees at all levels of the organization.
• Ability to handle delicate matters with sensitivity, empathy, care, and concern; ability to develop and establish trust and credibility with all working relationships. 
• Strong organizational, planning, time management and priority-setting skills; ability to produce accurate work results and handle multiple tasks in a fast paced, high-volume environment.
• Exceptional analytical and problem-solving skills with ability to research, troubleshoot, and resolve issues; detail-oriented and a self-starter. 
• Ability to effectively present information and respond to HR procedural questions from managers, applicants, employees, and the general public.
• Reports to work on time and maintains reliable and regular attendance.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

MINIMUM EDUCATION AND/OR EXPERIENCE

• Bachelor’s degree or equivalent combination of education and experience required. 
• Minimum of five years of experience working in a Human Resources Benefits function or within a Human Resources department required; demonstrated track record and work experience with employee benefit administration and HRIS (UKG Pro/UltiPro preferred). Solid generalist experience, including basic workers’ compensation, accommodation and leave administration knowledge. 
• Knowledge of relevant state and federal laws and regulations including COBRA, Section 125 Cafeteria Plans, PPACA, FMLA, CFRA, PDL, ADAAA, etc.
• Strong knowledge of Microsoft Office including Word, Excel, PowerPoint, and Outlook.

PREFERRED QUALIFICATIONS

• PHR, Professional in Human Resources, Human Resources Certification Institute
• SHRM-CP, Society of Human Resources Management, Certified Professional 

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell.  The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Salary : $73,382 - $90,251