Crisis Community Development Specialist

Who We Are 

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages. They are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. 

Who We Serve 

Pacific Clinics serves children, transitional-age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.   

Compensation We Offer

•  The initial compensation for this position ranges from $34.61 - $42.57 per hour.
•  Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
•  The salary may also vary if you reside in a different location than the location posted. 
•  8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications.*
•  7.5% Bilingual Differential for qualified positions*
  
  • must meet company policy eligibility requirements.

Benefits We Offer

•  Benefits eligibility starts on day ONE! 
•  We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!   
•  Employer Paid Long-Term Disability & Basic Life Insurance
•  401K Employer Match up to 4%
•  Competitive Time Off Plans (may vary by employment status)
•  Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

About our Program:  TRUST: Is a Mobile Mental Health Evaluation Team that handles psychiatric emergencies for adults with psychiatric or behavioral distress. The program includes a crisis hotline, mobile mental health response and follow-up services

Work Schedule: M-F (9am-5pm) - Position requires ability to flex hours for some after hour or weekend work

JOB SUMMARY

Works within the vision, mission and philosophy of the agency and under direct supervision, develops resources that support the needs of young people, families, and adults receiving agency services.  Inspires and secures community engagement in therapeutic and strength-based opportunities to enhance or create innovative mental health programs. Maintains community relationships and sponsored supports and works to increase staff skills in accessing and utilizing community resources and expertise. Promote independence from formal systems of care for youth, families and individuals by increasing natural and community supports, utilizing a Recovery Model focus as appropriate.

RESPONSIBILITIES AND DUTIES

• Develops and maintains linkages and relationships with community resources that support the individualized needs of youth,  families, and adults (e.g., foundations, churches, neighborhood groups, and grassroots organizations).
• Assesses the needs of the community and the available programs and services designed to support youth,families, and adults.
• Facilitates regional work groups that support comprehensive identification and linkage to community resources to meet youth, family, and adult needs.
• Works actively with regional program’s leadership to develop and implment strategies for outreach  and to engage potential clients. This may involve attending community events, providing program presentations and other activities to educate the community of the agency's services.
• Maintains proper documentation of all relevant completed presentations, trainings, and community engagement/networking.
• Attends program meetings to learn of program and customer needs and to provide community resources.
• Identifies, solicits and obtains targeted resources that meet the individualized needs of youth,   families, and adults. 
• Develops and maintains databases and resource boards with agency and community resources to support individualized planning.
• Develops and implements educational and awareness activities aimed at promoting community involvement and resource access.
• Plans, coordinates, facilitates and publicizes internal and external special events that support youth and families in experiencing connection to their community. This will include participating in events where the agency is represented and outreach is conducted.  
• Assists in the development, implementation and coordination of projects.
• Collaborates with leadership and/or staff to identify and provide relevant training and/or presentations from various agencies in the community
• The following duties may be assigned based on program needs:
  • Collaborates with Marketing and Fund Development to increase community awareness and engagement of agency services for youth and families.
  • rains, mentors and coaches staff (ie family partners) on community resource access and utilization and community engagement and networking. This includes a minimum of a training a month. Training calendar will be submitted and approved each calendar year.
  • Manages acquisition and distribution of donated items.
• Other responsibilities, as assigned, to support specific department/business needs.

JOB SPECIFIC COMPETENCIES

• Awareness of and linkage to Community Resources
• Collaborates With Other Team Members
• Documents Clearly And Accurately
• Encourages Customer Focus
• Time Management
• Possesses strong communication and presentation skills

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

MINIMUM EDUCATION AND/OR EXPERIENCE

• Two (2) years applicable experience initiating, implementing, and coordinating activities that interface with the general public; or 
• Two (2) years experience working in a community non-profit setting soliciting donations of goods or services on behalf of the organization

OTHER SPECIFIC REQUIREMENTS

• Ability to represent the agency and its mission to the general community.
• Excellent marketing and presentation skills. 
• Knowledge of community resources.

PREFERRED QUALIFICATIONS

• Bilingual/bicultural (English-Spanish or other) skills.
• Project Management experience.
• Prior experience working in a mental health or social service field.
• Special event planning or public relations experience.
• Bachelor of Arts/Bachelor of Science (B.A./B.S.).

Equal Opportunity Employer 

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. 

Salary : $35 - $43