Operations Cordinator

POSITION DESCRIPTION

Under general executive supervision, the candidate must be able to work independently to perform duties in relation to guiding, operating, and controlling the Admissions Department. Must demonstrate accurate and easily understood spoken and written skills for communicating information to audiences spanning from individual applicants to the school’s population of students and staff.

ESSENTIAL DUTIES – May include but are not limited to:

▪ Provide oversight of the Admissions department; assist the Admissions department in reaching goals set by administration. 

▪ Identify opportunities to expand or shift courses based on market changes. 

▪ Coordinate various teams and departments to foster an exchange of ideas, provide cross-team learning opportunities, and enhance collaboration. 

▪ Develop a spirit of collaboration among departments to support college goals. ▪ Identify potential problems and points of friction and work with administration in developing solutions to maximize efficiency and revenue. 

▪ Enforce regulatory and safety standards. 

▪ Work with compliance reporting, i.e. IPEDS Reporting, BPPE Annual Report, etc.

KNOWLEDGE/SKILLS

·        Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

·        Speaking — Talking to others to convey information effectively.

·        Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.

·        Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.

·        Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

·        Writing — Communicating effectively in writing as appropriate for the needs of the audience.

·        Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

·        Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.

·        Active Learning — Understanding new information's implications for current and future problem-solving and decision-making.

·        Time Management — Managing one's own time and the time of others.

·        Service Orientation — Actively looking for ways to help people.

·        Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

·        English Language — Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.

JOB RESPONSIBILITIES:

·       Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

·       Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

·       Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others and maintaining them over time.

·       Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

·       Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

·       Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

·       Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

·       Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

·       Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

·       Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

·       Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

·       Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

·       Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

·       Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.

·       Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores and receiving clients or guests.

·       Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

·       Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

·       Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

·       Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

·       Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

·       Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment to detect or assess problems.

NON-DISCRIMINATION STATEMENT

Federal laws prohibit job discrimination based on race, color, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, religion, age (40 and older), equal pay, disability or genetic information (including family medical history or genetic tests or services), and retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding.

Salary : $75,000 - $85,000