What are the responsibilities and job description for the Account Manager position at Pacific Green Landscape Inc?
Job Description
Job Description
Successful landscape maintenance company of nearly 40 years in business has an immediate opening for a highly-motivated manager. Give yourself a new career opportunity by joining our amazing team of professionals in the industry. We encourage and offer opportunities for further learning. Career growth through seminars, workshops, and outside education is encouraged. Company offers a competitive salary and excellent benefit package, including health, dental, vision, and life insurance, 401K w / company match, Flexible Spending account, Paid Time Off, and incentive bonus programs!
Qualifications :
Proven supervisory and customer service skills
Knowledge and experience in landscape maintenance and enhancement
Extensive horticultural knowledge and experience
Computer proficiency (Word, Excel, Outlook)
Knowledge of smart phone operation
Design skills, certifications, degrees in this field are a plus
Bilingual in Spanish preferred
Must be a team player, as well as possess leadership skills
Possess refined communication skills, both oral and written
Must be accountable and capable of taking on responsibility willingly
Responsibilities :
Management of sales, retention, and labor management goals
Ability to build and maintain positive working relationships with customers and co-workers
Coach and mentor direct reports on processes and procedures
Ability to direct team members to provide and maintain consistent quality standards
of the company for customers
Ability to provide fair and responsible solutions for customers
Generate clear and concise proposals and reports
Promote client relationships through continuous communication, including monthly walkthroughs and preparation of punchlists
Conduct meetings as necessary and be an integral contributor to discussions and solutions to benefit the success and growth of the company and its clients
Maintain open and constant communication with their team
Attendance of board meetings is required when necessary to solidify relationships with clients
Promote safety and a pressing and imperative goal on a daily basis
Job Duties :
- Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained
- Meet monthly quotas
- Engage with multiple customers on a daily basis by reaching out to new clients, and by developing campaigns for maintaining customer loyalty
