What are the responsibilities and job description for the Business Development Manager position at Pacific Landscape Management?
Summary
The Business Development Manager (BDM) works with the Operations team and sales support to identify maintenance contract sales opportunities and deliver on set annual sales goals. To achieve this, they need to find potential new customers, present them and ultimately convert them into clients, and continue to grow the business in the future.
They will need to prospect properties in focused geographic areas and both nurture existing and create new customer relationships to help deliver long-term opportunities and sales. The BDM will call on clients and make presentations on solutions and services that meet or predict their clients’ future needs. PLM is an owner-operated company that has been in business for 30 plus years.
Essential Functions
- Strong internal and external customer service experience.
- Ability to work variable hours, including evenings and weekends, and to travel extensively within assigned territory.
- Excellent oral and written communication, including advanced presentation skills in front of large groups.
- Organizational skills with the ability to prioritize multiple tasks and meet deadlines.
- Intermediate understanding of project management software.
- Intermediate understanding of Microsoft Excel, Word and Outlook.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- Ability to read, write and comprehend English.
- Ability to work with the Operations team to build mutual trust and develop, present and negotiate the recommended portfolio of services to ensure profitability and customer satisfaction.
- Manage opportunities through client database to provide visibility of sales efforts to management.
- Develop contacts and prospects to ensure long-term profitability for Pacific Landscape Management and its customers through cold-calling, market research, and internal lead development.
- Generate job estimates / bid proposals, including scope of work, accurate site boundaries and measurements, and estimate of labor and materials in cooperation with operations.
- Reply to client Requests for Proposal (RFPs) in a timely and professional manner.
- Meet or exceed established annual sales targets.
- Attend RFP pre-bid meetings and proposal presentations.
- Maintain relationships with key clients to seek out and take advantage of opportunities for networking and additional sales generation.
- Attend staff and sales meetings abroad in the Pacific Northwest, to assess business opportunities and ensure mutual understanding of Pacific Landscape Management’s strategic focus.
- Facilitate contact with existing and potential clients via trade shows, association events, and meetings.
- Ensure a smooth transition from contract signing to contract fulfillment by facilitating introductory meeting and site walk-through between client and operations.
- Other duties as assigned.
Qualifications
Preferred Qualifications :
Physical Requirements
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job.
This job description in no way states or implies that these are the only activities to be performed by the individual occupying this position. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary.
Employees of Pacific Landscape Management, Inc. are expected to maintain a professional image and attitude consistent with Company vision, mission and objectives. Employment with Pacific Landscape Management, Inc. will be in accordance with our “At-Will” policy. This means that just as you may leave your position with the Company at any time the Company may terminate your employment at any time.
This job description should not be considered all-inclusive. The employee understands that the job description is neither complete nor permanent and that it may be modified at any time. This job description does not create a contract of employment, it is simply an outline of expected duties for the position.
Pacific Landscape Management is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.