What are the responsibilities and job description for the Directorate Communications Lead for Cloud Computing position at Pacific Northwest National Laboratory?

Overview

PNNL’s Communications organization comprises over 100 talented communications professionals committed to elevating PNNL’s reputation, inspiring action, and engaging audiences by transforming the Lab’s science into influential communications and compelling stories.

Responsibilities

As a key member of PNNL's Communications team, this role combines strategic relationship building with hands-on communications expertise. The position serves as both a trusted advisor and execution-focused communications professional supporting the Computing and Information Technology’s (CIT) Cloud Computing and digital transformation initiatives. CIT leads PNNL's digital transformation through the delivery of innovative cloud computing solutions, cybersecurity services, and enterprise technology platforms. Working at the intersection of Communications and CIT, this role translates complex technical initiatives into clear, compelling narratives that drive adoption and engagement across the Laboratory and elevates the Lab’s reputation in computing.

Relationship Management

Serve as the primary communications liaison between CIT and Internal Communications, managing relationships and coordinating communications needs.
Build and maintain strong working relationships with technical stakeholders to understand their business priorities, challenges, and communications requirements.
Proactively identify communications opportunities around technology initiatives.
Align Cloud Computing communications efforts with Lab-Wide narratives and messaging frameworks.

Communications Planning & Strategy

Lead the development and implementation of comprehensive communication campaigns that articulate branding, objectives, benefits, and impacts of initiatives, including cloud efforts.

Lead communications for digital transformation and cloud computing initiatives, ensuring clear, consistent, and impactful messages.

Coordinate with the broader Internal Communications team to support Lab-wide employee communications efforts.

Create engagement strategies that drive technology adoption and change management.

Design targeted communication approaches for different stakeholder groups.

Content Development & Creation

Write and edit clear, compelling content including emails, newsletters, videos, presentations, and other relevant collateral that translates complex technical concepts into accessible communications.

Develop multi-channel content including technology updates, implementation guides, training materials, and adoption resources.

Create engaging visual content working with graphic designers and digital media specialists.

Maintain consistent voice and messaging across all communications materials.

Build and manage a content calendar.

Ensure all content meets PNNL brand standards and editorial guidelines.

Project & Program Leadership

Lead complex, multi-phase communications projects from conception through execution.

Develop and maintain project schedules, milestones, and deliverables.

Use established task management system to track projects and assign work.

Coordinate cross-functional teams including technical experts, reviewers, and creative resources.

Manage communications budget and resources effectively.

Identify and mitigate potential risks to project success.

Balance multiple concurrent projects while ensuring quality and timeliness.

Qualifications

Minimum Qualifications :

BS / BA and 7 years of relevant experience -OR-

MS / MA and 5 years of relevant experience

Preferred Qualifications :

Demonstrated expertise in communications strategy and execution

Strong relationship building and stakeholder engagement abilities

Excellence in written and verbal communications

Experience providing communications counsel to senior leaders

Project management skills with ability to handle multiple concurrent initiatives

Strategic thinking with proven ability to translate complex technical topics into clear messages

Understanding of communications measurement and analytics

Experience communicating technology initiatives or digital transformation programs

Knowledge of change management communications

Digital communications and content management system experience

Track record of implementing communications best practices

Understanding of cloud computing concepts and technology trends

About PNNL

Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them!

At PNNL, you will find an exciting research environment and excellent benefits including health insurance, and flexible work schedules. PNNL is located in eastern Washington State—the dry side of Washington known for its stellar outdoor recreation and affordable cost of living.

Commitment to Excellence and Equal Employment Opportunity

Our laboratory is committed to fostering a work environment where all individuals are treated with fairness and respect while solving critical challenges in fundamental sciences, national security, and energy resiliency. We are an Equal Employment Opportunity employer.

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Directorate Communications Lead for Cloud Computing

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