Operations Manager in Training

Job Overview
Join us as an Operations Manager in Training, where you’ll receive the tools and support necessary for promotion to the Operations Manager role within 6 months! At PRL, our commitment to exceptional customer service is the cornerstone of our success. As an Operations Manager in Training, you will play a key role in maintaining our high standards, impressing customers, and driving business growth.

Compensation

Starting Salary of $65,000/year increases to $80,000/year $12,000 Bonus with promotion to Operation Manager at the end of the 6 month training period. Promotion is dependent on successful completion of training and proven track record of performance.

Responsibilities
Accounting Responsibilities:

• Set up new Vendors, issue purchase orders, prepare invoices for payment.
• Set up new customers in Karmak.
• Generate and process miscellaneous invoices for sales, repairs, and other needs.
• Accounts receivable, make customer aging calls and or send out demand letters.
• Process credit card payments and authorizations.
• Other duties may be assigned.

Administrative Responsibilities:

• Manage all incoming and outgoing communications including phone calls, mail, e-mail, faxes, and overnight packages.
• Maintain local licensing/registration paperwork/fleet vehicle licensing.
• Maintain company Order Book, equipment service and rental status
• Other duties may be assigned.

Business Operations Responsibilities:

• Open, process, and close rental agreements and process related paperwork.
• Initiate the mailing of new account application packets to prospective customers; process new account applications.
• Get estimates, plan, schedule, and dispatch drivers for pick-up and delivery.
• Complete sales orders for reserved equipment.
• Inquire with customers at check-in if equipment is returned damaged.
• Perform weekly yard check for rental and resale inventory and reconcile information.
• Receive customer service calls. Resolve and/or redirect customers; follows up on completion.
• Control and track inventory, assign equipment, maintain documents and records.
• Other duties may be assigned.

Inspection Responsibilities:

• Complete inspections consistently utilizing the equipment inspection check list.
• Climb into and under semi-trailers for inspection.
• Compare outbound inspection to inbound inspection, report customer bill back for damages.
• Other duties may be assigned.

Experience

• 3 years of Service Writer/Advisor experience.
• 2 years of experience in the Trucking industry (preferred)
• 1 year of Trailer and/or Reefer Technician related experience (preferred).
• Bachelor’s or Associate Degree (preferred)
• Proficiency in MS Office Outlook and Excel.

Job Type: Full-time

Pay: $70,000.00 - $92,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Education:

• Associate (Preferred)

Experience:

• Service Writer/Advisor: 3 years (Required)
• Trailer or Reefer Technician: 1 year (Preferred)
• Rental/Lease business: 1 year (Preferred)

Ability to Commute:

• Auburn, WA 98001 (Required)

Ability to Relocate:

• Auburn, WA 98001: Relocate before starting work (Required)

Work Location: In person

Salary : $12,000 - $80,000