What are the responsibilities and job description for the Customer Service/ Inside Sales position at Pacific Sportswear?
Job description
Pacific Sportswear, the largest contract apparel screen printer in the state of WA for over 30 years is looking for a new member for our team! We work with a large variety of clients locally and nationally. We pride ourselves in being on the cutting edge with new print techniques, specialty inks and technical fabrics. Being able to bring them all together we are able offer our clients a true retail look and feel far exceeding expectations of traditional screen printed goods. Our high volume capacity and state of the art equipment gives us unmatched capabilities in the screen printing and garment decorating industry. We are located in Tacoma, WA.
Our family oriented atmosphere offers a safe environment for our team members to grow and thrive. Check us out at www.pacificsportswear.com.
If you have an outgoing personality, are enthusiastic and love talking to people; there is an opportunity for you here. Previous experience in the Promotional Products Market or Apparel Industry is a PLUS
Hours: 8:00-4:30pm M-F
Report to: Customer Service Manager
Position: Customer Service/Inside Sales
- Answer incoming calls and distribute
- Basic computer skills, such as MS Windows, Office and Excel
- Process orders received from customer
- Accurately enter this information in a timely manner to ensure that production can meet due date
- Communicate with customers to ensure all order documents, quotes, order changes and returns/replacements are approved and documented
- Interacts with art/production to ensure order flow and order completion
- Must be able to prioritize workload, ability to meet deadlines and exceptional organizational skills required
- Maintains relationships with existing clients while driving new business
- Understanding the company's sales process with the expectation of meeting and exceeding sales goals
- Highly organized with exceptional follow-through abilities.
- The ability to communicate and carry out the company's vision, competitive advantage and strategies.
- Inside sales experience preferred
Starting Salary $17-21/hour DOE
Excellent 401k plus profit sharing
Medical Benefits
Ice Cream Wednesdays
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Salary : $17 - $21