Office Manager

We are recruiting a driven Office Manager to partner with the CEO for a growing Veterinary Surgery practice in Sacramento. Our client offers health benefits, PTO, retirement IRA with 3% match, continuing education reimbursement and a team with long-term tenure. The Office Manager plays a crucial role in ensuring the practice runs smoothly, remains profitable, and communicates effectively with clients and the community. Pay range: 65k - 75k

The ideal candidate will be a proactive, organized, and dynamic operations leader with a broad skill set and experience that spans human resources, marketing, and financial management.

PRIMARY AREAS OF RESPONSIBILITY:

Human Resources Management:

• Oversee recruitment, hiring, onboarding, and training of new staff.
• Handle employee relations, performance reviews, and conflict resolution.
• Ensure compliance with labor laws and company policies.

Marketing & Social Media:

• Develop and implement marketing strategies to promote the veterinary practice, including digital and traditional campaigns.
• Manage social media platforms (Facebook, Instagram, etc.), create engaging content, and interact with followers.
• Monitor and respond to online reviews, improving the practice’s online reputation.
• Coordinate community outreach programs and promotional events.

Financial Management:

• Develop and manage the practice’s budget, monitor cash flow, and ensure profitability.
• Oversee billing, invoicing, and payment processing.
• Analyze financial reports to identify areas for cost-saving and revenue growth.
• Coordinate with accountants or financial advisors for tax and compliance matters.

General Administration:

• Handle the day-to-day administrative tasks, including office organization, supplies ordering, and vendor management.
• Develop and enforce operational policies and procedures to ensure efficient workflow.
• Handle IT operations and communicate with IT company for necessary improvements and repairs.

QUALIFICATIONS & SKILLS

• 5 years’ experience in the capacity of an Office Manager, Operations/Administrative Manager or Practice Manager.
• High School Diploma required. Associates or bachelor’s degree preferred.
• Prior experience administration of Human Resources, including employee relations, employee benefits, company policies and CA labor laws is required.
• Bookkeeping experience a plus.
• Proficiency in Google Suite applications and QuickBooks required.
• Outstanding organization and time management skills; ability to prioritize tasks.
• Proficient in managing multiple social media platforms, online reviews and marketing content creations.
• Prior experience in Project Management, implementing of policies and continual efficiencies a plus.