What are the responsibilities and job description for the Library Assistant I position at Pacifica Graduate Institute?
Description
Job Title: Library Assistant I
Department: Library Services
Supervisor: Associate Director of Library Services
Status: Regular, 3/4-time, Non-Exempt
SUMMARY
Pacifica Graduate Institute is seeking an entry-level Library Assistant I, to provide exceptional customer service to library visitors by supporting circulation services, , and performing clerical tasks. Responsibilities include shelving books, processing reserves, tracking overdue items, collecting fines, and assisting with library website navigation. The role also involves repairing materials, ordering supplies, and shipping items via carrier services during operational hours.
Examples of Duties
ESSENTIAL DUTIES AND RESPONSIBILITIES
-
Assist with circulation services, including:
- Shelving books
- Processing reserves and holds
- Tracking overdue items
- Collecting fines and fees
- Utilize the library’s integrated system, Koha, to check books in and out.
-
Assist patrons with circulation inquiries:
- In person
- By email
- By telephone or in writing
-
Provide basic assistance with:
- Library website navigation
- Use of library resources
- Repair or replace damaged library materials
- Assist with ordering library supplies
-
Perform clerical tasks such as:
- Mailings
- Photocopying
- Assist students with basic computer needs (Mac & PC)
- Ship items to patrons via UPS (includes packaging and software use)
- Support the Director of Library Services and/or Library Services Coordinator with special projects
- Must be available to work Saturdays and Sundays on most weekends
-
Work hours: 10:00 a.m. – 7:00 p.m.
- 24-30 working hours/week
Typical Qualifications
QUALIFICATIONS
To perform the job successfully, an individual must be able to perform each essential duty competently. The requirements listed above and below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to engage with a number of different personality types. Must be detailed oriented with good prioritization and time-management skills. Strong team player with ability to multi-task when necessary and possessing good interpersonal skills. Strong sense of student service needed. Excellent communications skills (in-person, via email, and via phone.
EDUCATION and/or EXPERIENCE
High school diploma or GED required; college preferred.
1-2 years library circulation and/or interlibrary loan management experience required.
LANGUAGE AND MATHEMATICAL SKILLS
Ability to read, write, speak, and receive instruction in English. Basic math required.
Requirements:
- Excellent customer service skills
- Knowledge of basic library circulation operations
- Basic computer proficiency (Mac & PC)
- Ability to work flexible hours, sometimes independently
- Ability to lift up to 30 lbs.
Supplemental Information
MISSION
Provide excellent library services to students and faculty members.
Pacifica Graduate Institute is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by nondiscrimination policy.
