System Analyst (2,3) Salt Lake City, UT

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Responsible for maintaining systems and their associated operating systems for computer applications. Conduct analysis, create system specifications, develop, test, and implement operating systems. Utilize existing or new technology in the automation of processes. Evaluate software packages and provide recommendations to management.

Responsibilities of this position include the following:

• Provide operational support of the Windows systems computing environment. Responsibilities include operating system and application software installations and upgrades, backup and recovery administration, cybersecurity vulnerability management and risk remediation, operating system and hardware technology obsolescence management, troubleshooting system and application issues. Manage the security posture of Windows server based systems using incumbent security tools and configuration management solutions.
• Provide technical guidance for directing and monitoring information systems operations. Implement machine modifications to increase capacity of the system. Compile records and reports concerning production, machine malfunctioning and maintenance. May advise on workflow plans, methods, and procedures analysis. Analyze the results of monitoring the operating system(s) and recommend changes to improve processing and utilization.
• Perform all procedures necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access or destruction. Interface with the user community to understand their security needs and implement procedures to accommodate them. Conduct accurate evaluation of the level of security required.
• Monitor and respond to complex technical control facility hardware and software problems using a variety of hardware and software testing tools and techniques. Provides primary interface with vendor support service groups or provides internal analysis and support to ensure proper escalation during outages or periods of degraded system performance.
• Provide documentation for the support of information technology processes and procedures.
• Assist in the research and implementation of system administration software and hardware.
• Develop programs to support application and system operations.
• Provide technical input to assist in development of project planning.
• Perform additional responsibilities as requested or assigned.

In addition to the above, Analyst 3 responsibilities include:

• Perform research and make recommendations for software and hardware. (25-40%)
• Provide technical recommendations for information systems operations environments. Implement modifications to increase system capacity. Compile records and reports concerning production, operations, and maintenance. May advise on workflow plans, methods, and procedures analysis. Analyze the results of performance and systems management software and recommend changes to improve processing and utilization.
• Provide guidance and training for less experienced technicians.

Requirements for this position include the following:

• Bachelor’s Degree in Information Systems, Computer Science, or related technical field; or equivalent work experience. (Typically 4 years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a Bachelor’s degree. A minimum of 2 years additional directly related technical experience is required.)
• Three years related experience in Windows server operating systems support and analysis. Effective oral and written communication skills.
• Effective analytical and problem-solving skills.
• Ability to prioritize and handle multiple tasks and projects concurrently.

In addition to the above, the Analyst 3 requirements include:

• Five years related experience in Windows server operating systems support and analysis..

Additional Information

Req Id: 113157
Company Code: PacifiCorp
Primary Location: SALT LAKE CITY
Department: PacifiCorp Corporate
Schedule: FT
Personnel Subarea: [[personnel subarea]]
Hiring Range: $90,200$122,000
This position is eligible for an annual discretionary performance incentive bonus of up to 12-15% of salary.

Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit:http://https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US

Employees must be able to perform the essential functions of the position with or without an accommodation.

At PacifiCorp, we celebrate diversity, equity and inclusion. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.