What are the responsibilities and job description for the Customer Service Representative/Administrative Assistant position at Packaging Specialties of Idaho?
Work Schedule
- This position is Monday through Friday of each week.
- Eight hours per day (8:00 am to 5:00 pm) with a 1-hour lunch
- This is a regular full-time position, requiring at least 40 hours per week. Will be required to work on-site, no telecommuting.
- These hours may change based on the needs of the company.
Skills & Qualifications
· Qualified individual must have 1 years of office and customer service experience and/or the equivalent college degree.
· Competent computer skills (must be proficient in MS Office)
· Internet skills including use of e-mails, group messaging, and data collection
· Strong verbal and written communication skills (must have the ability to understand English writing and verbal instructions and follow them accurately).
· Organization and planning skills
· Work management and prioritizing skills
· Problem solving ability
· Attention to detail
· Accuracy
· Flexibility
· Reliability
· Teamwork
· High school diploma or GED is required
Description of Job
THESE DUTIES/RESPONSIBILITIES MAY CHANGE OR BE ADDED TO UPON THE NEEDS OF THE COMPANY
MAIN DUTIES
· Answers telephone and relays calls and messages
· Assist with Customer Service as directed by the office manager
· Corresponds with customers on purchase orders and needs
· Prepares, edits and proofreads correspondence, orders and related material when needed
· Processes customer PO’s into manufacturing system
· Maintains customer reports
· Prepares Job Travelers
· Maintains Order Closing status in Vantage
· Assist with Production Reporting as needed
· Generates new item job packs when needed
· Assist with Receipt entries as needed
· Updates changes on Job traveler
· Assist with month end inventory when needed
· Customer shipment entries
· Back up for office manager when absent on production reporting, order entries, shipments, film orders and scheduling
· Performs any other duties related to the position of CSR as directed by the office manager or Plant manager
· Mobility to bend, stoop, and/or climb stairs on an occasional basis
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $17