Re-Entry Coach

Job Summary

The Re-Entry Coach plays an integral part of the Re-Entry program team by serving as the primary point of contact for individuals being released from incarceration and re-integrating into the community, working towards a smooth transition, and enhancing public health and safety. As a person with lived experience in incarcerated settings, the RC will help to identify health and social needs, create individual transition plans, and provide 1-on-1 support to ensure a smooth transition. Additionally, the PRC will identify new community resources and build on current local partnerships to connect clients to critical services.

Essential Functions

• Serve as a peer, mentor, and primary contact for individuals throughout their involvement in the reentry program.
• Assist with identifying health (physical, mental, behavioral) and social needs (including transportation, food, safety, neighborhood connectedness, housing, employment, etc.) and identify and eliminate barriers to addressing such needs
• Address gaps of care by providing education, support, and connections to community-based resources
• Assist with scheduling and coordinating medical and community service provider appointments
• Provide comprehensive case management services as applicable (enrollment in Medicaid, SNAP, housing support, etc.)
• Engage with individuals in conversation and education about substance use, harm reduction, treatment, and recovery to educate and reduce stigma around incarceration and substance use disorders.
• Contact patients regularly to assess ongoing needs and progress towards established goals
• Serve as a Packard liaison with partner agencies, providing referrals and warm hand-offs
• Continually expand knowledge and understanding of community resources and uphold key community partnerships
• Ability to be mobile during shift and travel between locations
• Attend meetings and trainings as required.
• Performs other duties as assigned.

Education and Experience

• High School Diploma or GED.
• Minimum of 1 year with no legal involvement
• 1-2 years of experience working to facilitate resource navigation, preferred but not required.
• CCAR, CPRC, or CHW certification, preferred but not required. Willingness to complete certification once hired.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Able to life up to 25 pounds
• Requires interaction with co-workers, patients, or vendors
• Possible exposure to communicable diseases and infections
• Frequent travel

Management/ Decision Making

N/A

Knowledge and Skills

• A strong commitment to service, the mission of Packard Health and addressing the needs of vulnerable persons of the community
• Ability to work autonomously in a fast-paced clinic environment in a courteous and friendly manner while maintaining the integrity of Packard standards.
• Ability to use software as required while performing the essential functions of the job including but not limited to electronic medical records and Microsoft products.
• Excellent communication skills in both written and verbal forms
• Ability to work collaboratively in a team-oriented environment, courteous and friendly demeanor.
• Ability to exercise sound judgment and problem-solving skills.
• Knowledge of the local recovery community and resources is preferred.
• Knowledge and understanding of multiple pathways to recovery.
• Knowledge of harm reduction strategies and approaches to patient care preferred.

Job Type: Full-time

Pay: $16.53 - $24.63 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Ann Arbor, MI 48108: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $25