What are the responsibilities and job description for the Technical Training Specialist position at Packet Fusion?
Requirements:
- 2 years of experience in end-user training, technical support, or a similar role.
- Strong understanding of Zoom and RingCentral features, administration, and best practices.
- Excellent virtual presentation and communication skills.
- Ability to explain technical concepts in a simple, user-friendly manner.
- Experience developing training materials and conducting live demos.
- Familiarity with learning management systems (LMS) is a plus.
- Certifications in Zoom or RingCentral are a plus but not required.
