What are the responsibilities and job description for the Resident Service Engineer position at Packsize?
What You'll Do
- Work cross-functionally with R&D, Software and Quality Engineering teams
- Receive incoming parts and supplies, verify their quality and quantity
- Ensure proper documentation and record-keeping of parts transactions
- Monitor and maintain accurate inventory levels of parts and supplies.
- Analyze customer Key Performance Indicators (KPI's) to identify new or ongoing machine performance issues resulting in problem-solving and machine maintenance.
- Completes and successfully pass training courses
- Develops knowledge of Packaging Designs
- Learns and develops the customer support and technical skills necessary to perform high quality maintenance
- Performs preventive maintenance on machines, equipment and accessories
- Performs installation of new equipment and train Customer Personnel
- Learns and completes basic administration duties (assigned tasks, emails, etc.)
- Exposed to moving parts and electricity that require safety protocols
- Excellent work ethic and time management skills needed
- Must be accessible via telephone, and promptly return email and phone messages
- Travel by vehicle or airplane within assigned geography, overnight travel may be required
What You'll Bring
Machine Operation
Clearing jams, loading Z-fold, changing labels, changing bander paper and adding glue to the machine.
Travel
Working Environment and Physical Demands
The following are representative of the typical working environment and physical demands
of this position. To successfully perform the essential functions of this job, you will be required to :
Communicate with others to exchange information
Work within a production facility, warehouse, or manufacturing environment
Move yourself in different positions to accomplish tasks in various environments, including tight and confined spaces
Convey yourself great distances within and around various work sites and from one work site to another
Remain in a stationary position, often standing for prolonged periods.
Work in a noisy environment at various temperatures
Move objects (equipment, machinery, and products) weighing up to 50 lbs
Ascend and descend ladders, stairs, scaffolding, ramps, steps stools, and the like
Perform tasks that require you to bend, stretch, push, pull, carry, and reach
What We Offer
The salary range for this role is 70,000 USD - 75,000 USD; however, Packsize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience, education / training, and any special skills.
If this role excites you but you don’t meet each requirement listed, we encourage you to apply anyway. At Packsize, we welcome applicants of all backgrounds and experiences and understand that the best candidates may come from the most unlikely of places.
Salary : $70,000 - $75,000
