What are the responsibilities and job description for the Bilingual Medical Receptionist position at PAD Specialists?
About PAD Specialists:
- We are a growing network of outpatient medical offices dedicated to diagnosing and treating Peripheral Arterial Disease (PAD). We strongly focus on prevention and early intervention to improve patient outcomes. Our mission is to help patients enhance their quality of life—what we do is life-changing!
- We prioritize exceptional patient care and outstanding customer service. We’re looking for dedicated, long-term team members who uphold high standards of excellence and strongly desire to learn, grow, and advance professionally.
- To learn more about our team, please copy and paste this URL into your browser: https://bit.ly/PADSTeamVids and visit our website: https://padspcs.com/
Position Description:
- We are seeking an experienced and high-level Medical Receptionist to join our team. (Internal title is Patient Care Coordinator (PCC)).
- This role is critical in ensuring a seamless and welcoming experience for our patients while efficiently managing administrative tasks.
- The ideal candidate will possess excellent patient care skills, superior customer service abilities, and advanced tech-savvy skills.
Receptionist Duties
- Greet and welcome patients in a friendly and professional manner.
- Patient Registration
- Handle patient inquiries and concerns with empathy and efficiency.
- Schedule appointments, confirm appointments, and manage the clinic’s calendar.
- Verify patient information and update electronic medical records (EMR) accurately.
- Insurance verifications
- Answering inbound calls/Making outbound calls
- Payment processing along with financial counseling
Location/Travel:
- Based in El Paso, Texas, with some travel to our Las Cruces, NM location.
- Occasional travel for training may be required.
Schedule:
- Full-time (32-40hrs per week)
- Monday-Friday, Rotational Saturdays
- Travel to our Las Cruces, NM location 1 per week required.
What We Offer
- Enjoy a better work-life balance than in a hospital setting!
- Structured and efficient workflows—no more hospital chaos.
- We prioritize top-tier compensation over traditional benefits like paid holidays or PTO. Our pay is at the 99th percentile for all positions in our locations, offering significantly greater financial value than standard paid time off.
- Additionally, compared to hospital settings, our better work-life balance is factored into this pay structure, ensuring you have both high earnings and a more healthy balanced schedule.
- Health, Vision, Dental, Short/Long Term Disability and Life insurance.
- 401K Matching up to 5%
- You may take up to 80 hours of UTO (unpaid time off).
- BLS/ACLS Reimbursement
- Scrub uniform Reimbursement
- Comprehensive paid training
- Mileage Reimbursement & Paid Travel Accommodations
- Growth and advancement opportunities
- Supportive team environment
Requirements:
- 18-month minimum commitment
- You must have a flexible schedule
- Spanish fluency required
- A customer service-oriented attitude, charismatic
- Excellent phone skills
- Tech savviness - Experience with EMR systems and Google Workspace
- Excellent organization and time management skills
- Excellent verbal and written communication skills
- Spirit of continuous improvement -- strive to grow, improve, and learn... both professionally and personally, every single day, and to help the Company do the same
***Important note: If your resume is selected, you will be sent a link through really messages to complete pre-interview videos through Spark Hire. This is mandatory in order to be considered for this position. This will only take a few minutes of your time. You will need to copy and paste the link to your address bar. Please check your email and spam inbox. ***
Job Type: Full-time
Pay: $22.00 - $27.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
- Weekends as needed
Language:
- Spanish (Required)
Work Location: In person
Salary : $22 - $27
