What are the responsibilities and job description for the Tour Guide/Shop Associate position at Paddle the Florida Keys?
Paddle! The Florida Keys is the highest rated kayak/SUP rental and tour shop in the Upper Keys. We are most well known for our 5 star guided Eco-Tours through the beautiful mangrove creeks right off our on-site launch. Our location is unmatched, on Tavernier Creek where guests frequently encounter a large variety of wildlife. We are looking for someone who is passionate about paddling, the environment, and guest experience.
*MUST HAVE AVAILABILITY ON FRIDAYS AND WEEKENDS.
Shop Associate responsibilities:
-Greeting and assisting customers as they come in
-Operating a POS system
-Checking in guests for tours or rentals
-Brief guests on safety and paddling routes based on conditions
-Equipment and shop maintenance
-Deliver kayak and paddleboard rentals
Paddle Tour Guide responsibilities:
-Help guests prepare for tour, ensure they have all necessary equipment, and launch guests on time
-Begin with a paddling/safety lesson prior to launching
-Lead up to 12 paddlers through mangrove creeks for 2 hours
-Keep guests on safe, easiest paddling route by reading the conditions and giving them instructions
-Spotting, pointing out, and educating guests on various wildlife like manatees, nurse sharks, birds, jellyfish, etc
-Return with guests on time and assist them as they return to the launch
Minimum qualifications and skills:
-Customer service experience
-Intermediate to Advanced paddler, Kayak or Paddleboard
-Friendly, outgoing personality
-Enjoys the outdoors, working in the heat/sun and on the water
-Professional, strong work ethic
Benefits:
-Flexible scheduling, depending on season
-Tips are commonly given after tours
-Employee discount
-Reasonable employee use of equipment
To apply: Please email your resume and two references with their contact information to Deven Carrier at paddlethefloridakeys@gmail.com
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 20 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- Overtime pay
- Tips
Ability to Commute:
- Tavernier, FL 33070 (Required)
Work Location: In person
Salary : $16 - $18