Food and Beverage Manager

Padel Haus is the first padel club in New York City, with current locations in Williamsburg and DUMBO, Brooklyn. Our Williamsburg location entails four indoor courts and 3 seasonal, outdoor courts across the street in Domino Park. Our DUMBO location also consists of four indoor courts. Each Padel Haus location features the vibrant Juice Haus cafe. 

The Juice Haus Manager oversees and manages the daily operations of both Juice Haus Williamsburg and Juice Haus Dumbo, both within Padel Haus. This role is responsible for managing and training staff, ensuring excellent customer service, and driving growth of Juice Haus by leveraging food and beverage experience. The Juice Haus Manager plays a key role in maintaining high standards of food quality, cleanliness, and customer satisfaction while achieving financial goals.

Responsibilities include:

• Oversee the daily operations of two Juice Haus locations in Brooklyn.
• Manage, train, and mentor Juice Haus baristas to ensure consistent high performance as well as schedule monthly meetings with each location’s team.
• Ensure a smooth onboarding experience for new baristas.
• Conduct regular performance evaluations and provide feedback to staff.
• Address customer concerns and feedback promptly and professionally.
• Implement strategies to enhance the customer experience. 
• Monitor and maintain inventory levels, placing orders as needed.
• Ensure compliance with all food safety and sanitation regulations. 
• Manage each Juice Haus location’s financial performance, including budgeting, cost control, and profitability analysis. 
• Develop and implement operational policies and procedures to improve efficiency. 
• Identify opportunities for growth and innovation within Juice Haus’s food and beverage offerings. 
• Stay updated on industry trends and incorporate new ideas to keep Juice Haus competitive. 
• Collaborate with the marketing and events team to promote Juice Haus and attract new customers as well as cater for events.

Preferred education and experience:

• Minimum of 3-5 years of experience in café or restaurant management.
• Bachelor’s degree or equivalent in Hospitality Management, Business Administration, or a related field.
• Experience managing multiple locations is a plus.

Additional eligibility requirements:

• Willingness to work flexible hours including evenings, weekends, and holidays, as required.
• Work authorization/security clearance requirements
• Must be legally authorized to work in the country without sponsorship.

Affirmative Action/EEO statement:

Padel Haus does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Padel Haus is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the business at (917)-970-0036.