What are the responsibilities and job description for the Freight Broker Agent position at Padilla Freight Solutions?
Padilla Freight Solutions is looking to partner with an experienced Freight Dispatcher / Broker Agent who is seeking a full-time position in Laredo.
Essential Duties and Responsibilities
- Maintain and develop your existing accounts and prospect for new accounts
- Perform freight services according to company and government regulations
- Plan and coordinate pick-up and delivery schedules
- Work with shippers, carriers, and dispatchers to manage the schedule
- Track and report shipment status to customers
- Manage multiple deliveries, process spot requests and develop new sales strategies to improve business
- Maintain positive and productive relationships with customers
- Provide special discounts and promotions to returning customers
- Respond to customer concerns and queries professionally
- Resolve freight discrepancies in a timely manner
- Identify and contact qualified carriers for freight services
- Negotiate contract and pricing agreements with carriers
- Maintain strong relationships with multiple carriers
- Ensure that freight paperwork is completed and approved before transportation
- Maintain freight files and customer receipts for reference purposes
- Performs other related duties as assigned.
Required Skills / Abilities
Physical Requirements
Prolonged periods sitting at a desk and working on a computer and phone
Required Experience
Freight brokering, minimum of 2 years (required)
Schedule & Compensation
Submit your resume for consideration. Call Andres for more information at 956-578-5842.