Service Technician

Description

West Broad VW/Kia a member of Page Auto Group is a reputable dealership dedicated to providing excellent vehicle repair and maintenance services. We are looking for a skilled and diligent General Service Technician to join our team and contribute to our commitment to quality and customer satisfaction.

Job Purpose: A Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. The technician will also oversee the work of any apprentice technician assigned to them.

Essential Duties:

• Perform work as outlined on repair orders with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnose the cause of any malfunction and perform repairs.
• Communicate with the Parts Department to obtain needed parts.
• Save and tag parts if the job is under warranty or if requested by the customer.
• Examine the vehicle to determine if additional safety or service work is required.
• Advise the Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
• Document work performed.
• Road-test vehicles when required, ensuring that customers' vehicles are not used for personal errands.
• Supervise the work of any apprentice technicians as assigned.
• Attend factory-sponsored training classes.
• Keep abreast of factory technical bulletins.
• Ensure that customers' cars are kept clean.
• Maintain a neat and clean shop area and account for all dealership-owned tools.
• Wear approved safety glasses at all times when in designated safety areas.
• Understand and follow federal, state, and local regulations, such as those governing the disposal of hazardous wastes.

Other Duties:

• Road-test vehicles to quality-check work performed.
• Always wear safety glasses in designated shop areas.

Benefits:

• Competitive salary
• Medical, dental, and vision insurance
• Paid time off and holidays
• 401(k) with profit sharing
• Ongoing training and development opportunities

Qualifications

• High school diploma or equivalent.
• Previous experience as a service technician or in a related automotive repair role.
• Strong diagnostic skills and ability to perform repairs accurately.
• Excellent communication and organizational skills.
• Ability to supervise and mentor apprentice technicians.
• Commitment to maintaining a clean and safe work environment.
• Proficiency with automotive repair tools and equipment.
• Valid driver’s license and clean driving record.