Head of Americas Global Market Operations

The primary roles of the Operations team and Head of Global Markets Operations ("GMO") is 1) ensuring the accurate, compliant, and timely daily processing of all business transactions and activities and 2) strategic planning and change management to ensure the people and processes evolve to remain in synch with the evolving business and group strategies.

Client Details

Global financial services company

Description

• The role includes being the Principal Operations Officer for the US Broker Dealer. Ensuring all relevant SEC/FINRA are well supported with robust governance is essential.
• The US is also regulated by the Federal Reserve and NYS DFS, The Head of GMO must ensure all relevant banking regulations and reporting is well supervised with robust controls to ensure data quality to meet all obligations accurately and on time.
• Ability to independently create departmental environment for accurate and timely processing of all activities with competent, confident staff who are able to function independently of senior department management.
• Identify the processes and workflows that are required, with attention to detail and the inherent risks in the activity.
• Determine how the processes will be implemented and refined efficiently, with minimized complexity and risk.
• ensure selection and training of the right staff with skills required to fulfill their role.
• Identify and implement automation where warranted.
• Create higher level exception-based monitoring of processes and capacity, staff, risks, issues, customer service quality.
• Manage $10M budget for proper balance across process, staff, automation, regulatory compliance, risk controls, costs.
• Creation and maintenance of procedural documentation for all processes, controls and oversight sufficient for:
• internal/external auditor expectations
• Departmental training, information collection and reference
• Business continuity and recovery
• Staff Development and Retention
• Eliminate risk via cross training of all critical functions to ensure continuity and competence of all functions
• Create multi-dimensional capability in each staff member to create breadth and depth of knowledge to optimize utilization and value
• Encourage staff innovation and ideas for process improvement
• Create environment, and communicate message of opportunity and growth that is consistent with the schedule and goals of the firm and the staff
• Foster the idea of partnership and co-dependence so staff are challenged about the firm, the department and their future
• Encourage and elicit feedback from the staff to ensure they are challenged and satisfied with personal development

Profile

• Minimum 15 years of experience
• Currently acting in an Ops capacity supporting Sales & Trading business across Fixed Income, Equities, Commodities and Loan /Bond Origination & syndication activity
• Wide product knowledge - both equities and fixed income
• Transformational
• Strong leadership experience: the role requires the management of a large team 45

Job Offer

Competitive Package

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.