What are the responsibilities and job description for the Audio/Visual Support Engineer Job at Page Mechanical Group, Inc. in Laurel position at Page Mechanical Group, Inc.?
About Our Company :
Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations.
Location : This position is on-site, located in Laurel, MD 20707.
Role :
Delmock Technologies, Inc. is seeking an Audio-Visual Support Engineer to oversee the daily operations of WSSC’s Audio-Visual systems and services. This role encompasses the analysis, design, implementation, and ongoing support of the organization’s AV infrastructure. The engineer will collaborate directly with customers and key decision-makers to provide expert solutions, recommendations, and strategic plans for AV network requirements.
Responsibilities :
- Maintain comprehensive documentation of Microsoft Team Room (MTR) configurations, settings, and user guides.
- Manage daily Microsoft Teams Admin Center for Teams devices, Endpoint Manager, and Teams Room Manager Services.
- Oversee the setup, configuration, and maintenance of MTR and MS Surface HUB devices to ensure a seamless, reliable meeting experience.
- Manage device deployments, updates, and security patches; monitor device health and troubleshoot technical issues.
- Collaborate with IT, facilities, and vendors to optimize room configuration, troubleshoot connectivity issues, and ensure a secure, user-friendly environment.
- Provide user training and technical support, ensuring consistent performance across all meeting spaces.
- Generate regular reports on system performance, utilization, and user feedback for continuous improvement.
- Support integration with AV hardware.
- Lead and participate in MTR deployment projects, including planning, scheduling, and execution.
- Manage timelines and resources efficiently.
- Work with third-party vendors.
- Support WSSC Remote Site in Prince Georges and Montgomery County.
- Support WSSC Commissions Auditorium.
- Point of contact for TEAMS when the conference room is in the stage of designing the meeting room.
- Experience / knowledge working with Android, Windows, Intune, and MDM (mobile device management).
- Work with the audio-visual suppliers providing equipment for the meeting rooms.
Minimum Requirements :
Clearance :
Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to top-ranking Federal and State Commissionaires project support teams.
At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI!
DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.
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