What are the responsibilities and job description for the Page Mechanical Group, Inc. is hiring: Service Writer in Knoxville position at Page Mechanical Group, Inc.?
Employment Type
Full-Time
Benefits Offered
Dental, Life, Medical, Paid Time Off, Retirement, Vision
Compensation
18 to $24 per hour
Why Work Here?
Market leading products, great work environment, great team of employees to work with.
Service Writer Position Description :
Reports to : Service Manager
- Greeting customers and writing up what work they want performed.
- Will require unloading disabled equipment from customer trailer utilizing company provided forklift with necessary lifting equipment, such as strap or chains.
- Park dropped off for service units in correct area of lot with corresponding tag for identification.
- Open work orders for each piece of equipment checked in.
- Make calls to customers informing about status of job, any delays, and / or ready for pick-up and facilitate payment when required.
- Assist customers when they arrive to pick up repaired equipment and ensure payment is collected when required.
- May need to assist sales department with loading or unloading of new / used equipment.
- Must be able to lift 50 pounds and have basic equipment knowledge.
- Make follow up phone calls to customers regarding customer satisfaction after repairs.
- Assist Service Manager with any other needs appropriate in the service department.
Working Hours : 8 : 00am - 5 : 00pm Monday-Friday
About RJV Equipment :
Construction equipment dealership for Ditch Witch and construction equipment.
J-18808-Ljbffr
Salary : $18 - $24
