What are the responsibilities and job description for the Hotel Manager HGI position at PAH Management?
Homewood Suites is seeking a Hotel Manager to join the Team. We offer great benefits, competitive pay and great place to work. This position is Bonus Eligible.
Job Description
At PAH Management, a Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.
Responsibilities will include but not be limited to :
- Must have prior Hotel Management experience.
- Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis.
- Tour the operating departments, daily making adjustments as needed via department heads.
- Conduct weekly staff meetings
- Meet all financial review dates and corporate directed programs in a timely fashion.
- Hold a monthly financial review with all department managers, M.I.D.s and available supervisors.
- Ensure that all department heads maintain budgeted productivity levels and PAH standard checkbook accounting procedures.
- Develop managers for future advancement through competency training and corporate sponsored training programs.
- Participate in required M.O.D. coverage as scheduled.
- Maintain direct contact with and monitor the development of management trainees.
- Adhere to all PAH policies and procedures and train new managers to ensure compliance.
- Oversee and assist in the PAH’s budget process as required.
- Ensure that training in service standards is taking place in each department using the steps to effective training according to PAH Management Standards.
- Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.
- Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
- Ensure complete processing of invoices daily by using the A / P process.
- Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.
- Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
- Ensure that employees are always attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees.
- On a monthly basis, forecast the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate Reforecast.
- Prepare and conduct all management interviews and follow hiring procedures according to PAH S.O.P.'s. Ensure that all managers follow the standards in their interviewing and hiring procedures for departmental staff.
- Perform any other duties as requested by the Vice President of Operations, Regional Director of Operations, General Manager.
- Ensure that all employees receive fair and equitable treatment according to PAH S.O.P.'s.
- Be in the public areas during peak times, greeting guests and offering assistance as needed.
- Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur.
Basic Qualifications
Preferred Qualifications
Physical requirements :
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