What are the responsibilities and job description for the GPL HOST/CASHIER position at Pahrump Nugget, Gold Town & Lakeside (Pahrump, NV)?
Summary:
As a host/cashier, you will be responsible for providing excellent service to guests at the beginning and end of their dining experience.
Essential Functions and Responsibilities:
- Seat guests and present clean menus in a timely manner
- Proper completion of cash turn-in sheets and tickets, voids, and over-rings
- Maintain register area clean and neat
- Assist servers with ringing in and delivering alcoholic beverages
- Monitor the waiting line to determine if there are large parties waiting
- Ensure tables are properly set to start each shift
- Collect and inspect all menus, discarding those that are worn out
- Utilize proper procedures and documentation in handling the following: comps, room charges, credit cards, officers checks and coupons
- Pick-up bank at cage, count all monies before leaving, and verify with cage personnel
- Contact supervisor immediately for any guest concerns or complaints
- Extend an invitation to all guests to dine with us again and thanking them for dining with us
- Ensure compliance with all applicable gaming laws and company internal controls, policies and procedure, Title 31, and federal regulations if they apply to the position
- Provide outstanding guest service in a timely manner to both guests and fellow team members that meet the companies guest service culture standards
- Perform other duties as assigned
Qualifications
- Minimum of one year experience in a same or similar role in a high volume restaurant preferred
- Previous cash handling experience
- Previous experience working in a team or group environment preferred
- Proven experience providing high level of guest service
- Previous experience with POS systems, computers, and calculators
- Must be at least 21 years old
- High school diploma or equivalent preferred
- Ability to communicate in English, both written and verbal
- Obtain and maintain all work cards as required by the company
- Verify right to work in the United States
Work Cards
- Nye County Liquor Permit
Physical Requirements
- Frequently push, pull, lift and/or carry up to 15lbs. at floor, knee, waist, and chest levels
- Frequently squat, kneel, reach, bend, twist
- Regularly standing and walking
- Ability to communicate using in-person speech, radios, and telephone
- Ability to hear, understand, and distinguish speech and/or other sound in person
- Constant use of hearing and vision, distinguish between shades of color and use tools or equipment requiring a high degree of dexterity
- Occasionally to move throughout the property
- Occasionally ability to ascend and descent stairs
Work Environment Potential Conditions
- Indoor
- Smoky
- Noisy
- Bright flashing lights
- Extreme hot & cold temperatures
- Slippery surfaces
- Exposure to dust, fumes and/or gases
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
