What are the responsibilities and job description for the Customer Service Team Member position at Paideia Denver?
Our company was founded on the principles of excellent customer service and a dedication to providing our clients with the highest quality of marketing, sales, and advertising services. Our goal is to integrate creative marketing and sales tactics in a new and innovative way with their consumer base to increase their brand awareness and long-term customer loyalty. Previously using this individualized approach with our Customer Service Team Members, we saw profit margins increase, and the overall sales pipeline remained on a steady incline. This growth has led our company to search for a new member of our Customer Service and Sales Team!
Our Customer Service Team Member is someone integral to our success moving forward. They possess a student mentality with a friendly and inviting demeanor working with others. Our position is to start entry-level and provide one-on-one training in daily deliverables such as market / territory research, sales tactics, client communication, and reports directly to the Senior Customer Service and Sales Managers.
Responsibilities & Core Deliverables of Our Customer Service Team Member :
- Communicate and interact directly with clients and customers to initiate and complete the sales process
- Conceptualize and lead promotional sales campaigns, working closely with the Senior Managers
- Identify specific target markets to help promote our clients’ products and services to
- Coordinate and present territory research to the rest of the entry-level and senior-level Customer Service Team
- Develop and showcase leadership skills throughout the entry-level
- Build brand awareness and recognition through the implementation of individualized marketing and sales campaigns
- Support every angle of marketing with a customer-first approach to drive growth and brand loyalty
- Deliver results to our clientele daily and meet all objectives and goals
- Assist senior-level Customer Service Manager with any other designated projects
Requirements & Expectations of Our Customer Service Team Member :
LI-Onsite
