What are the responsibilities and job description for the Phone Operator position at Pain Clinics of Central California Inc?
Description
Pain management facility looking for phone operator with good communication and organization skills.
Duties and Responsibilities include but not limited to:
- Answers all incoming calls
- Schedule patients in a timely matter
- Answers patient inquiries and takes messages for medical provider
- Participates in staff meetings and other meetings as instructed.
- Maintains confidentiality within the workplace and within the community.
- Handles protected health information in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
- Adheres to the Mission and Values of PCCC
- Assign faxes
- Performs other duties as required and assigned
Benefits Include
- PTO
- Holiday Pay
- Medical Insurance
- Dental
- Vision
- 401K
Requirements
- Excellent communication skills
- Great Customer Service skills
- Friendly
- Empathetic and understanding
- Attention to detail
- Computer knowledge
- Great typing skills
- Ability to organize and prioritize tasks
- Ability to work under pressure and meet deadlines
- Ability to work independently and as a team member
