Patient Care Coordinator/Medical Receptionist

THE POSITION

Join a team that is committed to patient satisfaction! Work with industry leading therapists in our team-based environment and cultivate relationship within your community.

Pain & Movement Solutions is looking to hire a full-time Patient Care Coordinator to join our high-performing, fun energetic team. As the first impression for our clients, superior customer service skills and professionalism are of the upmost importance. In this role, you will take ownership by providing a positive patient experience through great phone etiquette, attention to detail with patient record management, problem solving for schedule management and serving as a crucial player in overall success of care through multifaceted duties to ensure our clients meet their goals.

QUALITIES THAT ARE IMPORTANT FOR THIS POSITION:

- A friendly, outgoing, energetic personality, ability to multitask, great organization skills, detail oriented, dependable, patient focused and ability to thrive in a fast- paced environment
- Someone who has a strong passion for people and helping them achieve their goals
- A person who gets excited about learning and developing
- Ability to work as part of a team across multiple job duties
- Excellent communication and interpersonal skills
- Willing to learn or have some experience with EMR systems, Insurance handling, pre-authorizations, insurance verification, etc.
- Front Office/ Medical Receptionist Experience preferred, but not required.
- Computer proficient (Microsoft Applications, Scheduling, internet searching, wct

JOB RESPONSIBILITIES WILL INCLUDE:

- Excelling as the first impression of our organization through answering phone, greeting patients and maintaining friendly and professional relationships with all business interactions.
- Scheduling appointments and schedule management to ensure patient success across multiple providers
- Accurate patient record management including data acquisition and input, filing, faxing and scanning medical records
- Proficient in obtaining patient insurance information, verifying benefits, obtaining insurance authorization, and successfully communicating the patient’s financial responsibility
- Practices confidentiality and privacy protocols in accordance with company policies and HIPAA requirements
- Duties of a PT Aide by assisting the physical therapy providers with minor patient care items, including cleaning and stocking rooms, and laundry
- Willingness to take on various duties as needed
- Maintaining clean, organized workspaces
- Meet Pain & Movement Solution’s values to provide high quality care and service that exceeds expectations

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Medical Specialty:

• Physical & Rehabilitation Medicine

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Salary : $14 - $18