What are the responsibilities and job description for the New Patient Coordinator position at Pain Relief Solutions?
Want an exciting position with a team of dedicated professionals caring for patients and for each other? This position offers growth potential and personnel growth development. If you are interested in this, then Pain Relief Solutions is the place for you! Here at Pain Relief Solutions, we work as a team to deliver the best possible patient care to our community. This company offers the absolute best care and an opportunity for you to be a leader in healthcare! In addition, we offer competitive pay and benefits!
GENERAL SUMMARY OF DUTIES: Definition: Working under the supervision of the scheduling supervisor, the full-time New Patient coordinator is responsible for processing patients before their appointments, scheduling appointments, and procedure scheduling while providing customer service to all of our patients.
EDUCATION: High school diploma, some college preferred.
EXPERIENCE:.
1. At least three (1) years of experience in general office responsibilities and procedures.
REQUIREMENTS:
1. At least three (1) years of experience in general office responsibilities and procedures.
2. Must be computer literate.
3. Knowledge of the basic principles and practices of scheduling.
4. Ability to work well either alone or as part of a team.
KNOWLEDGE AND SKILLS:
1. Computer literate.
2. Good writing, analytical, and problem-solving skills.
ABILITIES:
1. Ability to communicate effectively.
2. Ability to operate standard office equipment, including but not limited to, computers,
telephone systems, typewriters, calculators, copiers, and facsimile machines.
3. Ability to follow oral and written instructions.
JOB DUTIES:
- Create charts for all new patients, scheduling all needed appointments.
- Responsible for inputting and verifying new patient insurances and authorizations.
- Responsible for all incoming new patient calls.
- Track all new patient referrals.
- QA & correct any new patient scheduling errors.
- Responsible for clearing daily voicemails and emails.
- Assist front desk with checking patients in and out.
- Other duties as assigned.
ENVIRONMENTAL/WORKING CONDITIONS: Office settings.
PHYSICAL/MENTAL DEMANDS: Varied activities including sitting, walking, bending, reaching, lifting, stooping. Requires eye-hand coordination, finger dexterity. Occasional lifting/carrying items up to 50 pounds. Occasional stress from balancing multiple projects and deadlines.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
Salary : $20 - $26