Project Manager - SaaS Implementation

Job Summary:

The role will have extensive experience in project management, a proven ability to oversee complex projects from initiation to completion, and exceptional communication skills to manage both clients and internal teams. This role requires a proactive individual who excels at holding all stakeholders accountable to agreed-upon project plans, ensuring successful delivery of high-quality software solutions.

Job Location: Remote/Work from home anywhere in Costa Rica

Responsibilities / Essential Functions

• Develop detailed project plans, including timelines, milestones, budgets, and resource allocation. 
• Define project scope and objectives in collaboration with clients and internal stakeholders. 
• Ensure projects are delivered on time, within scope, and within budget. 

• Assign tasks, responsibilities, and deadlines to team members. 
• Monitor team performance and provide guidance to meet project goals. 
• Foster collaboration and maintain team morale through effective leadership. 

• Serve as the primary point of contact for clients throughout the project lifecycle. 
• Maintain clear and transparent communication with clients regarding project progress, risks, and changes. 
• Manage client expectations and resolve any concerns promptly. 

• Hold clients and staff accountable for adhering to agreed-upon deliverables and timelines. 
• Conduct regular status meetings to track progress and address roadblocks. 
• Implement and enforce project management best practices. 

• Identify potential risks and develop mitigation strategies. 
• Monitor for issues and conflicts, resolving them efficiently to minimize impact on project timelines. 

• Maintain comprehensive project documentation, including progress reports, meeting notes, and post-project evaluations. 
• Provide regular updates to senior management on project status and KPIs. 

Requirements

• Bachelor’s degree or a related field (PMP or equivalent certification is a strong plus)
• 5 years of project management experience in the software development or IT industry
• Strong understanding of software implementation methodologies
• Exceptional organizational and multitasking skills with keen attention to detail
• Excellent interpersonal and communication skills, both written and verbal
• Proven ability to manage client relationships and drive accountability among team members
• Strong problem-solving skills and the ability to adapt to changing priorities
• Excellent English language communications skills
• Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint) and Project Management tools
• Available to work CST 8am-5pm with reasonable flexibility outside this range to work in a global team
• 1 year of remote worker experience, comfortable and effective working remotely

What We Offer

• Competitive compensation with optional benefits and generous paid time off
• Collaborative start-up culture in a global team
• Opportunity to grow your career with a rapidly growing organization
• People first organization culture
• Remote/Work From Home opportunity

About the Company

We are a global team of innovators and advocates transforming how financial data is captured, stored, and manipulated with our comprehensive suite of automation technology. Our platform seamlessly integrates with your existing ERP for an unrivaled end-user experience. We do the heavy lifting so accounting, procurement, and fundraising teams can do their best work.

PairSoft’s aspires to be the strongest procure-to-pay platform for the mid-market and enterprise, with close integration to Microsoft Dynamics, Blackbaud, Oracle, SAP, Acumatica and Sage ERPs.

At PairSoft, we are passionate about innovation, transparency, diversity, and advocating on behalf of our customers and communities we support. We offer exciting career opportunities and a collaborative culture that allows individuals to learn, grow, and create meaningful impact. We are expanding and seeking team players who are eager to jump in and contribute to our rapid growth!

PairSoft is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other protected status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please email us at: careers@pairsoft.com.

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