Mail Center Retail Associate (Driving Required)

About Us: We are a small packing and shipping company in San Rafael, California. We have been in business since 1988 and have many loyal customers. We can ship anything, anywhere. We provide an assortment of shipping solutions to meet any shipping need and our customers budget. We provide other in store services such as mailbox rentals, copy / fax / scan / email, shredding, key duplication, notary, fingerprinting and passport photos & expedited passports.

Hours of Operation: Monday through Friday 8:30am-6:30pm, Saturdays 9am-5pm, Closed on Sundays. Closed annually on the following Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day

Responsible for providing excellent customer service to our customers to exceed their expectations.

- Be knowledgeable of products and services offered and properly promote them to customers.
- Open new mailboxes & close mailboxes per customer requests
- Receive, sort and process mail and packages for mailbox customers
- Assist with copying, faxing, printing, emailing, laminating and shredding documents
- Make copies of keys and take passport photos to specification
- Process letter and package shipments
- Use point-of-sale computer system to check out customers, process cash, check and credit card transactions
- Provide notary & fingerprinting services

Driving

• Drive company van and small box truck throughout the San Francisco Bay Area
• Customer pick up of anything from small delicate items to large pieces of furniture
• Pack and secure items for drive
• Unload items at the store
• Manage paperwork - Bill of Ladings, Invoice Signatures, etc

Packing

• items following general directions – non-breakable, breakable & freight
• Use preexisting boxes, build up boxes, or cut down boxes to meet box size requirements
• Create custom boxes
• Build wood crates
• Load packages, shrink wrap and strap down to pallet

Retail Associate

• Be knowledgeable of products and services offered and properly promote them to customers.
• Open new mailboxes & close mailboxes per customer requests
• Receive, sort and process mail and packages for mailbox customers
• Assist with copying, faxing, printing, emailing, laminating and shredding documents
• Make copies of keys and take passport photos to specification
• Process letter and package shipments

Qualifications:

• Age 21 or older
• Must have valid Driver's License for the past 3 full years with a good driving record (Regular Class C – Commercial License not needed)
• Ability to lift 50 pounds without assistance is required; in addition to the ability to maneuver packages of any weight over 50 pounds with appropriate equipment and/or assistance from another person.
• Capable of communicating clearly and professionally
• Maintain a professional appearance – Customer facing role
• Strong attention to detail
• Reliable and organized

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Rotating weekends

Trucking Driver Type:

• Company driver

Trucking Route:

• Local

Work Location: In person

Salary : $18 - $22