What are the responsibilities and job description for the RV Groundskeeper – position at Pala Casino Spa Golf Resort?
Location: Pala, CA
Responsible for providing cleaning and maintenance services throughout the RV Resort which includes but not limited to: RV sites, swimming pool, restrooms, etc. Reports directly to the RV Supervisor, RV Lead Host and/or Sr. Retail Manager.
- Excellent guest relations, service, communication skills required.
- Must possess a valid commercial license from the State, as well as a good driving record.
- Ability to relate effectively in one-on-one situations with guests and other Team Members.
- Ability to apply common sense understanding to carry out a variety of instructions furnished in written, oral or diagram form.
- Ability to work unsupervised, self-oriented, detailed oriented, multi-task, and in a fast-paced environment.
- Must read, write, speak and understand English.
- Ability to be flexible with work schedule.
- High School Diploma or GED required.
Essential Job Functions:
- Responsible for cleaning, replenish, stocking and maintenance of RV Resort areas (RV sites, rubbish removal, restrooms, swimming pool and SPA’s, etc.).
- Ensures our guests are provided with high quality and service standards at all times.
- Ensures a maximum level of guest service and satisfaction is achieved and maintained.
- Effectively communicates with the RV Resort Supervisor/Sr. Retail Manager and/or Lead Host to report any mechanical difficulties and/or maintenance needs of RV sites, vehicles or other equipment.
- Ensures all cleaning materials, chemicals and equipment are used per the manufacturer’s instructions.
- Assists in monitoring and/or controlling maintenance inventory and/or supplies.
- Maintains all work areas and ensures all RV Resort equipment is free of safety violations.
- Reports any hazardous conditions or broken equipment immediately to the person in charge.
- Presents a clean, neat and well-groomed appearance, wearing only the designated uniform while on the job.
- Adheres to all company policies and procedures and RV Resort service standards.
- Performs other duties as assigned.
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