Adventureland Park - Bartender Seasonal Supervisor

The Bartender Supervisor is responsible for managing operations of one or more Bar location throughout Adventureland Resort. The day-to-day responsibilities of this role include overseeing assigned Bartender team members, food safety and sanitation, guest service, food preparation, monitoring financial transactions, and quality controls.

This position also participates in the recruitment, scheduling, timekeeping, reporting and training activities for the Bars department, to ensure a smooth and safe daily operation.
Adventureland Park - Bartender Seasonal Supervisor

• Supervise the daily operations of the Bartending team and any other assigned departments
• Lead by example, attitude, and as a representation of Adventureland Resort’s core values
• Act as an approachable mentor and coach to all assigned team members
• Become knowledgeable of performing the essential duties of all assigned Bar positions and backfill these positions when needed
• Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline.
• Ensure that all required meal and other breaks are being given in accordance with Iowa law
• Assist with team scheduling and timekeeping activities

• Welcome all guests with a smile and positive attitude!
• Performs opening and closing procedures of assigned unit(s) including food preparation and cleanup.
• Practices, teaches and enforces proper food safety guidelines adhering to company policy and state/local Health Department requirements.
• Adhere to all bar related TIPS safety training protocols
• Maintains compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.
• Handles and resolves escalated guest concerns and criticisms with a positive attitude to deescalate.
• Oversees quality controls and production of food items.
• Manages inventory, focusing on portion and waste controls.
• Interfaces with warehouse on product and supply needs.
• Interfaces with maintenance on all equipment or physical plant needs.
• Utilize Point of Sale (POS) and registers to accurately run tabs, prepare checks, and successfully record all financial transactions
• All other duties assigned by leadership.

• No education requirements for this position
• 1 years of previous work experience in food service, quick service, or restaurant setting
• 1 previous supervisory experience a plus, preferably in a food or restaurant setting Previous amusement park, theme park, or waterpark experience a plus
• Must be Bartender/Server Certified (TIPS) or become so within 30 days of hire, when required by state and local guidelines.

• Must be at least 18 years of age to comply with Iowa Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from your scheduled shift
• Ability to comply with all uniform policies
• Must possess safety-oriented mindset and understand the importance of complying with all state, and local food preparation and serving regulations
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Must be able to speak with guests directly when other F&B leadership is not present
• Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment.
• Must possess strong written and verbal communication skills
• Must possess strong attention to detail and problem-solving abilities
• Previous experience with Point of Sale (POS) technology and PCI compliance a plus

• Ability to stand, walk, and remain on feet for majority of the workday
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders

• Ability to withstand heat and humidity from the food preparation equipment

• Ability to carry, push, pull, lift, and hold objects weighing 40 pounds or more

• This role will be based in one or more food stall and/or restaurant locations throughout the park, with exposure to both indoor and outdoor environments
• Subject to frequent interruptions and requests that may require reprioritization of activities
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Subject to constant repetitive motion, high noise levels, and heavily populated environments