What are the responsibilities and job description for the Adventureland Park - Park Services Team Member (18+) position at Palace Entertainment?
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
We are currently looking for a:
Adventureland Park - Park Services Team Member (18 )
Roles & Responsibilities:
- Maintain the cleanliness of the park in both outdoor areas and indoor office spaces
- Execute cleaning tasks as outlined in training and Standard Operating Procedures
- Complete regular and rotating weekly cleaning tasks as assigned during shift periods
- Diligently clean and disinfect public areas including, but not limited to, outdoor park areas and walkways, restrooms, offices, food stands, employee dining facilities, ride areas, and lockers
- Provide exceptional guest service by assisting guests with their questions or issues
- Ensure the park pathways are litter free
- Return food trays to food stands and maintain clean condiment and food line areas
- Ensure trash receptacles are clean and free of spills visually and are emptied on a regular basis
- Check toilet paper, soap dispensers, in restrooms and replace supplies
- Sweep, mop and/or scrub interior floors
- Operate a trash compactor
- Operate golf-carts, vehicles, or other motorized equipment to perform daily duties
- Perform basic maintenance duties (e.g. unclogging the toilet or changing light bulbs)
- Accurately and promptly report maintenance problems to proper authorities
- Preserve landscaping of park (pulling weeds, watering flowers)
- Ensure benches and flowerbeds are clean and free of debris
- Properly handle, label, and store cleaning chemicals and supplies
- Protect guests' belongings, deliver lost and found items immediately
- Proactively monitor the park for safety hazards (e.g. wet floors, tripping hazards, etc.)
- Maintain records on all work completed and safety inspections
- Ensure ADA standards are met in each location
- All other duties and special projects assigned by leadership
Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Education and Experience:
- No education requirements for this position
- Previous work experience is not required
Requirements:
- Must be at least 18 years of age to comply with Iowa Child Labor Laws
- Ability to work flexible schedule, including evenings, weekends, and holidays
- Must have reliable transportation to and from work for your scheduled shift
- Must possess a valid driver’s license and a good driving record ( if operating vehicles)
- Ability to safely and efficiently operate motorized vehicles and equipment
- Ability to comply with all uniform policies
- Must possess strong attention to detail and desire to keep park clean and presentable
- Ability to safely and properly use a variety of cleaning equipment, including brooms, mops, and chemicals
- Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines
- Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
- Ability to follow direction, multi-task, and work as part of a team as well as independently
Physical Requirements:
- Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
- Ability to remain on feet for majority of the workday
- Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more
- Ability to consistently use hands to grasp, control, move objects/tools
- Ability to see details of objects that are more than a few feet away
Working Conditions:
- Frequent exposure to all outdoor and indoor areas of the park
- Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
- Subject to constant repetitive motion, high noise levels, flashing lights, highly populated areas, and exposure to various cleaning chemicals
- Subject to bloodborne pathogens; Proper PPE is required in these situations.
- Subject to frequent interruptions and requests that may require reprioritization of activities
Team member benefits:
Working at Adventureland Resort is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland Resort employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Palace Perks & Benefits:
- Flexible schedule
- Ability to cross-train and learn unique skills across various departments
- Free admission to Adventureland Theme Park/Waterpark and all Palace Entertainment parks on your days off
- Invitations to exclusive company-sponsored employee events throughout the season
We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland Resort. Apply today!
Do not miss the chance to spark your career now!
Do not miss the chance to spark your career now!
