What are the responsibilities and job description for the Castle Park - Skill Games position at Palace Entertainment?
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
This position will include Point of Sales (POS) equipment, issuing prizes, and helping guests to ensure that everyone has a positive experience when visiting the park.
We are currently looking for a:
Castle Park - Skill Games
Roles & Responsibilities:
Pay rate: $16.50/hr
Roles & Responsibilities:
- Convey a fun and positive attitude that creates an inviting atmosphere for guests
- Initiate conversations with guests as they pass by and encourage them to play
- Provide clear and accurate explanations of game rules to payers, as needed
- Utilize Point of Sale (POS) equipment to accurately record financial transactions
- Monitor, stock, and inventory game prizes Provide encouragement to players but never assist them with winning
- - or tell them how to win
- Keep daily record of games played and number of guests playing
- Report any game malfunctions to A/V or Maintenance Departments
- Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities
- Protect guest belongings; turn in lost and found items immediately
- All other duties assigned by leadership
Education and Experience:
- No education requirements for this position
- Previous work experience is not required
Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
- Must be at least 16 years of age to comply with California Child Labor Laws
- Ability to work flexible schedule, include evenings, weekends, and holidays
- Must have reliable transportation to and from work for your scheduled shift
- Ability to comply with all uniform policies
- Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
- Ability to positively engage with guests to promote sales and positively impact their satisfaction
- Basic math skills are a plus
- Ability to follow direction, multi-task, and work as part of a team as well independently
Physical Requirements
- Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
- Ability to remain on feet for majority of the workday
- Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
- Ability to consistently use hands to grasp, control, move objects/tools
- Ability to see differences between colors and brightness
- Ability to see details of objects that are more than a few feet away
Working Conditions
- This role is based in both indoor and outdoor environments
- Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, and other weather conditions
- Subject to loud noise levels, flashing lights, and heavily populated environments
- Some exposure to dust and cleaning chemicals
- Subject to frequent interruptions and requests that may require reprioritization of activities
Team member benefits:
Working at Castle Park is about making people happy! It's about being independent and having fun, making new friends, and earning extra money while doing so. As a Castle Park employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting opportunities available to take your job to new heights!
Palace Perks and Benefits:
- Flexible schedule
- Ability to cross-train and learn unique skills across various departments
- Free admission to Castle Park and all Palace Entertainment parks on your days off
- Invitations to exclusive company-sponsored employee events throughout the season
We've got great jobs for people just starting out in the workforce, looking for a second job, or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Castle Park. Apply today!
Do not miss the chance to spark your career now!
Salary : $17
