What are the responsibilities and job description for the Lake Compounce - Seasonal Aquatics Attendant position at Palace Entertainment?
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
We are currently looking for a:
Lake Compounce - Seasonal Aquatics Attendant
Roles & Responsibilities:
Aquatics Attendants are responsible for overseeing the park queue lines for aquatics attractions and maintaining a safe environment for all guests and employees. The ideal candidate will have an eye for detail, a knack for problem-solving, and an ability to remain calm in stressful situations.
Job Duties & Responsibilities:
- Greet and guide guests through park queue lines.
- Convey exceptional guest service including, but not limited to, assisting guests with questions and providing direction to guests, as needed
- Enforce all Park rules and regulations.
- Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests
- Monitor guest safety and communicate conflicts to supervisors on duty
- Continuously monitor guest behaviors and attempt to curtail any potential situations before they escalate further
- Exercise clear and concise communications with all park departments
- All other duties assigned by leadership
Education and Experience:
- High School diploma, GED, or equivalent; Equivalent work experience will also be considered
Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
- Must be at least 16 years of age to comply with Connecticut Child Labor Laws
- Ability to work flexible schedule, including evenings, weekends, and holidays
- Must have reliable transportation to and from your scheduled shift
- Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
- Ability to analyze people and/or situations quickly and calmly and take appropriate actions in a quick and effective manner
- Ability to deal fairly, objectively, and courteously with the public without regard to race, ethnicity, religion, or political beliefs
- Ability to professionally and calmly deal with stressful and/or tense situations
- Ability to understand and carry out verbal and written instructions, multi-task, and work as part of a team as well as independently
Physical Requirements:
- Ability to stand, walk, and remain on feet for majority of the workday
- Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
- Ability to walk, stand, or run on uphill, downhill, or uneven surfaces
- Ability to climb or descend stairs for some attractions
- Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
- Must have good visual acuity and peripheral vision
- Ability to see details of objects that are more than a few feet away
Working Conditions:
- This role is predominantly based in an outdoor park setting with some exposure to indoor environments
- Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
- Subject to constant repetitive motion, high noise levels, flashing lights, and heavily populated environments
- Subject to a variety of stressful emergency situations involving people or property
- Subject to frequent interruptions and requests that may require reprioritization of activities
Team member benefits:
Working at Lake Compounce is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Lake Compounce employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Palace Perks & Benefits:
- Flexible schedule
- Ability to cross-train and learn unique skills across various departments
- Free admission to Lake Compounce and all Palace Entertainment parks on your days off
- Invitations to exclusive company-sponsored employee events throughout the season
We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Lake Compounce. Apply today!
Do not miss the chance to spark your career now!
