What are the responsibilities and job description for the Sea Life Park - Animal Care Supervisor position at Palace Entertainment?
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
This position also trains and maintains animal behavior and husbandry techniques for demonstrations.
The ideal candidate will have a passion for wildlife and lead a team of animal care professionals by giving clear directives, proper training, and effective mentoring. This candidate will also ensure a professional and safe environment for animals, employees and all park guests.
We are currently looking for a:
Sea Life Park - Animal Care Supervisor
Roles & Responsibilities:
Roles & Responsibilities:
- Lead and direct the day-to-day activities for a team of animal care professionals.
- Act as an approachable coach and mentor to less experienced team members.
- Trains team members on how to safely and successfully perform their job duties, to ensure the best quality care possible to all wildlife
- Participates in coaching, counseling, performance appraisal, and write up sessions for team members who face escalated disciplinary action
- Audits the daily operations of the team to ensure that all animal care policies and procedures are being followed
- Carry out the basic functions while ensuring the health and safety of the animals, employees and guests.
- Oversees and teaches less experienced staff proper husbandry procedures, training methods, safety guidelines and show performance and quality.
- Ability to proficiently perform all duties of all Animal Trainer positions.
- Ensures top quality care and attention for the well-being of each animal.
- Assists with proper staffing of animal areas through effective scheduling.
- Assists with timekeeping for hourly team members.
- Assists management with coordinating and preparing reviews of departmental employees.
- Develops and implements new animal procedures as directed by departmental management.
- Recognizes and reports to management potential behavior problems and implements a plan to correct.
- Successfully acclimates and trains new animals.
- Implements and carries out daily animal sessions in accordance with the direction of departmental management.
- Satisfactorily performs all primary roles in education and general public presentations.
- Becomes knowledgeable of animal handling, restraint and transport.
- Makes daily observations of animals and reports any abnormalities to management.
- All other duties as assigned by park leadership
Skills:
Communication: Highly developed interpersonal, verbal and written communication skills, including presentation skills; ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel
Leadership: Inspire others to achieve results, establish credibility throughout the organization and maintain a visible leadership role in appropriate industry, community and business organizations as necessary
Problem Solving/Analysis: Define problems, research and collect data, draw valid conclusions and execute remedial strategies in a timely manner
Project Management: Understand and manage projects from concept to completion. Develop and achieve strategic objectives, plans and time schedules; organize and manage competing priorities, while maintaining a steadfast commitment to detail
Executive Presence: Represent the Company well internally and externally; convey a professional and positive image of the organization and business affiliates
Flexibility: Handle multiple priorities simultaneously; maintain a flexible work schedule to meet changing demands for multiple concurrent projects
Initiative and Adaptability: Take initiative and execute plans to accomplish strategic objectives in a fast-paced, evolving environment
Languages: Fluent English. Bilingual in Spanish or other native languages a plus
Education & Experience:
- 3-5 years of previous animal care or training highly desired. ( Example: former Animal care and training internship(s), animal care volunteering in zoo’s or aquariums, seasonal or past full time work within the animal care or training field)
- High School Diploma or equivalent; Equivalent work experience will also be considered
- College degree in Biology, Marine Biology, or a related discipline highly desired
- Proficient in the areas of animal health, natural history and husbandry techniques.
Requirements:
- Must be at least 18 years of age
- Ability to work flexible schedule, including evenings, weekends, and holidays
- Ability to work flexible hours that extend beyond 9am to 5pm
- Must possess effective communication skills, with the ability to convey ideas and concepts to students, park guests and leadership.
- Ability and knowledge to provide exceptional care to all wildlife
- Strong leadership and employee motivations skills
Working Conditions:
- Subject to a variety of weather conditions, including but not limited to extreme heat, humidity, sun exposure, wind, cold, and inclement weather.
- Ability to interact and be close to a variety of wildlife without fear or uncomfortableness
- Ability to work outdoors for extended periods of time
- Ability to stand or walk for extended period of times
- Ability to bend, stoop, kneel or reach above shoulder level
- Ability to lift and carry varying weight (10-30 lbs)
Relationships:
Internal: Animal Training and Wildlife team members; All other department head and team members; Veterinarian; Curator; General Manager; All other Park Leadership
External: Students (from child through adult), Scientists, Animal Care professionals
Team member benefits:
Why Palace Entertainment?
We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy.
Palace Perks and Benefits:
- Competitive compensation
- Comprehensive health and wellness package
- 401k Savings and Investment plan
- Free admission to Palace Parks in the continental US
- A generous paid time off program in which the benefits increase with your tenure with the company
When you join Palace Entertainment, you do more than simply advance your career. You become part of the Palace family, a group of talented people who drive innovation, embrace change, and deliver results.
If you’re ready to join our amazing team, please visit our website at
www.sealifeparkhawaii.com
- “Employment” tab - to explore all of our open positions and exciting opportunities.
Do not miss the chance to spark your career now!
