What are the responsibilities and job description for the Billing Specialist position at Paladin Consulting?
Education / Experience Required : Bachelor's degree required
Job Description & Responsibilities
- Provide customer service and support to both internal and external clients, responsible for the timely and accurate set-up, ongoing maintenance, and support of clients accounts for both H&B and COBRA.
- Researching and resolving product and service issues from the field and our clients.
- Responsible for the accuracy and integrity of the clients financial and insurance transactions.
- Establishing, managing, and maintaining a positive and professional relationship with insurance carriers and all internal and external partners.
- Responding to inbound calls and places outbound calls required by the business unit.
- Maintains accurate recording of all internal and external communications.
- Maintaining documents and records to ensure compliance with all applicable state and federal insurance agencies as well as our insurance partners.
